Customer Service On-Call
Resume:
Taylor
Washington
**** * ******* **, ********* CA,
93535
***************@*****.***
EXPERIENCE
Scents and Inspirations, Lancaster, CA — Manager
April 2022 - February 2023
Communicated and interacted with guests, problem solved & made the decisions that’ll positively impact the guest’s experience; dealt with payroll. Kaiser Permanente, Lancaster, CA — On-Call Receptionist April 2023 - June 2024
Provided exceptional front-desk support, managed incoming calls, scheduled appointments, greeted visitors, maintained records, and handled inquiries efficiently to ensure smooth office operations and excellent customer service.
HomeGoods, Palmdale, CA — Cashier, Merch & Flow Associate November 2024 - June 2025
Delivered excellent customer service and addressed needs professionally; accurately managed cash transactions; assisted with store recovery, restocking, and inventory management; redesigned store displays to improve the shopping experience; safely handled high-value and large ticket items.
EDUCATION
Quartz Hill High, Quartz Hill, Ca— High School Diploma August 2019 - May 2023
Was apart of BSU, and the spirit team.
Antelope Valley College, Lancaster, CA — Current
June 2024 - NOW
SKILLS
Communicate effectively
Remains focused in fast-paced
environments
Quick learner
Team player
AWARDS
Valuable Team Player - Kaiser
Employee of the Month-
Scents and Inspirations
Appreciation for Above and
Beyond Customer Service-
HomeGoods
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