Administrative Assistant Customer Service

Ida Gusme

Uvalde, TX *****

830-***-****

********@*****.***

Professional Experience

Administrative Assistant / Dispatch

Automotive Testing and Development Services – Uvalde, TX

August 26, 2008 – June 20, 2025

• Answered and directed phone calls, took messages, and maintained professional communication with internal and external stakeholders.

• Managed executive calendars, scheduled appointments, and coordinated internal and external meetings.

• Prepared reports and maintained organized filing systems for critical documentation.

• Managed office supplies, ensuring availability and cost efficiency.

• Supported staff and employees with administrative and operational tasks.

• Set up meetings and managed room reservations and logistics.

• Dispatched vehicles and maintained track safety in a high-stakes automotive testing environment.

• Operated and monitored radio control systems for onsite safety and coordination.

Education

High School Diploma

School Name Not Provided

Certifications

• First Aid Certified

• Stop the Bleed Certified

• CPR Certified

• OSHA 10 Certified

• OSHA 20 Certified

Skills

• Microsoft Word

• Microsoft Excel

• Microsoft PowerPoint

• Good Customer Service Skills

• Good Communication Skills

• Fast Learner

Languages

• English (Fluent)

• Spanish (Fluent)

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