Sales executive
Resume:
SUGAR LAND, ***** • *****.*********@*****.*** •
AVERY DOUGLAS
Sales Professional
PROFESSIONAL SUMMARY
Motivated professional with successful history in achieving high performance within companies by creating quality metrics and procedures; an inventive coordinator who initiates projects and fosters a positive and safe learning culture. Authorized to work in the US for any employer EMPLOYMENT HISTORY
PERSONAL VACATION PLANNER Jul 2024 - Dec 2025
Carnival Cruise line Remote
SALES PROFESSIONAL Dec 2022 - Apr 2023
Pitney Bowes
• Designed sales strategies that increased team revenue by 11%
• Overcame objections with successful product demonstrations and persuasive communication skills.
• Improved sales process by delivering feedback to management by 25%
• Influenced sales through cold calls by 13%
• Generated over $100,000 in sales in only 3 months SALES ASSOCIATE Apr 2021 - Jun 2022
Publishing Concepts, Inc
• Increased team performance by 17% in the second quarter of 2022
• Team lead able to assist co workers with troubleshooting and sales techniques
• 3 Time Presidential Sales club Award recipient
• 87% Attendance Rate
• Improved sales process by delivering feedback to management.
• Captured sales through effective product demonstrations and persuasive communication skills to overcome objections.
SERVICE MANAGER Sep 2019 - Feb 2021
R & R Transportation services Houston, TX
• Manage the staff of the service desk including motivating them, hiring, training, termination reviews and overall performance evaluations and training
• Drove and monitored KPIs on customer satisfaction, workshop productivity and team efficiency.
• Monitored repair progress and contacted customers regarding delays or cost increases. Resulting in revenues increased by 7%
SALES ASSOCIATE May 2017 - Mar 2019
CAR MAX Houston, TX
• Performed appraisals and reviewed financial options with customers increasing revenue by 13%
• Managed multiple tasks simultaneously while meeting deadlines.
• Resolved customer concerns using strong communication and conflict management skills. ASSISTANT MANAGER Jan 2012 - Mar 2017
Trails Of Ashford Houston, TX
• Completing annual and interim recertification for all residents in accordance with company and section 8/tax credit guidelines
Personalised cruise vacation packages, managed client relationships, and optimised travel itineraries to exceed guest expectations
Coordinated complex travel logistics, resolved scheduling conflicts, and maintained meticulous documentation of client preferences
Developed targeted vacation solutions, secured bookings, and built strong client relationships to drive customer satisfaction
• Preparing the correspondence such as rent charges, eviction notices, collections, etc
• Completing the tenant move-ins and move-outs in compliance with all company procedures EDUCATION
CERTIFICATE IN CYBER SECURITY Feb 2021
Rice University
COURSES
CERTIFICATE IN CYBER SECURITY Feb 2021
Rice University
SKILLS
Salesforce, B2B sales, Customer support, Linux, VirtualBox, MS Office Suite, Ubuntu.
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