Customer Service Client
Resume:
CIEARA SCOTT ***********@*****.***
Brooklyn, NY
CAREER SUMMARY
I have over 7 years of enthusiastic customer service and restaurant experience along with professional client interface experience. I recently moved to New York from Seattle looking for a server position with a thriving business, awesome teammates. Im a responsible team player with upbeat, positive attitude that’ll make a great addition to the team. PROFESSIONAL EXPERIENCE
CHASE
ASSOCIATE BANKER
Aug. 2024 - Present
• Helps clients with everyday transactions such as deposits, withdrawals, payments, setting up a direct deposit.
• Engages clients as they enter the branch by welcoming them and making them feel appreciated, including managing lobby traffic.
• Educates clients on the usage of technology self-service options such as leveraging the Chase Mobile App, Chase.com, and ATMs
KHE-YO
BARTENDER/SERVER
Mar. 2014 - Aug. 2024
• Serviced guests with food and beverage requests in a timely, professional, and friendly manner
• Manages service of alcohol according to all state and federal laws regulations, as well as company and brand policies
• Served as key member of team, providing courteous customer service, ensuring a clean and well-organized environment, training.
STARBUCKS RESERVE (Manhattan, NY)
BARTENDER/SERVER Aug. 2023 - Mar. 2024
• Processed customer orders for coffee beverages and Italian dishes, promoting alignment with industry best practices and client service standards.
• Served as key member of team, providing courteous customer service, ensuring a clean and well-organized environment, training, and supervising staff regarding culinary service standards, tracking and replenishing ingredients and supplies, answering questions regarding ingredients and preparing menu items.
• Manages service of alcohol according to all state and federal laws regulations, as well as company and brand policies
ASSOCIATED RECREATION COUNCIL (Seattle, WA)
CAMP COUNSELOR July 2019 - June 2021
• Planned fun and educational activities on behalf of daycare center, consistently promoting progress towards developmental milestones.
• Promoted optimal health and safety for groups of up to twenty children, fostering cooperative learning to help youth face challenges and meet developmental milestones.
• Facilitated optimal exploration and understanding of topics, promoting literacy, academic development, playful exploration, social engagement, Art Activities, Food service breakfast and lunch and Gym activities. EDUCATION & TRAINING
YEAR UP
CERTIFICATE IN BANKING & CUSTOMER SUCCESS April 2024 - Present
• Year Up is an competitive technical training and career development program. The program includes college-level courses, professional training, and a six-month internship.
• Courses attended: Essential & Industry Skills Learning File Management, Business Writing and Communication.
Contact this candidate