Customer Service Rep
Resume:
Shana M. Baker
P.O. Box ***
Springfield, OR ****7
850-***-**** home 850-***-**** cell
Skills & Abilities:
Excellent people skills
Highly organized
Reliable and able to work without supervision
Experienced in several aspects of billing, delivery, and pick up for newspaper carriers.
Good manager of money and time
Three plus years of experience in banking and customer service
Experience in all aspects of school administration work
Experience:
Glory Bee Foods 2008-2009 Sanitation Specialist
Work at all three GBF facilities after hours, and on the weekends. Handled housekeeping, sanitation, collection of refuse, recyclables, and office documents for shredding.
Eglin Federal Credit Union 2000 – 2001 Member Service Rep.
Worked in member services department handling all aspects of banking and customer service for members.
Emerald Coast Bank 1999-2000 Bank Teller
Handled all aspects of personal and commercial banking transactions, as well as customer service.
Am South Bank 1998-1999 Bank Teller
Handled all aspects of personal and commercial banking, as well as customer service.
Rocky Bayou Christian School 1997-1998 Department Secretary/Registrar for grades 7th-12th grade
Handled all aspects of school administration work including records, attendance, report cards, enrollment, setting of appointments and conferences, and sending and receiving of transcripts.
JC Penney 1996-1997 Customer Service and Credit Associate
Worked in the customer service department. Handled credit applications and payments,
Customer service issues, placed and broke down catalog orders.
NW Florida Daily News Independent Newspaper Carrier 1995-1997
Have experience as a bonded, independent newspaper carrier. Purchased papers for my newspaper route, delivered papers, and sent and received bills for customers
Education:
High School completed. Rocky Bayou Christian School Niceville, FL
One year of community college. Okaloosa Walton Community College Niceville, FL
References furnished upon request.
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