Customer Service Data Entry

LaKeshia Smith

Accounting Analyst - Circle K Stores, Inc

Marianna, AR

Professional Summary

Outstanding, Professional Property & Causualty Insurance License, Accounts Payable Associate, Excellent Customer Service, Clerical, Communication, Interpersonal, and Organizational Skills. Strong knowledge in researching accounts, problem solving, and protecting confidential documents, and data entry. Willing to relocate: Anywhere

Authorized to work in the US for any employer

Work Experience

Claims Adjuster

State Farm Insurance-Richardson, TX

Present

Customer service inbound/outbound calls, review claims, document claims, pay bills repair, tow, and rental, establish liability, update customer contact information. Property & Casualty License. Customer Fulfillment Specialist I

GM Financial-Arlington, TX

October 2018 to August 2019

Customer service back office clerical. Post payments, setup auto debit, and extensions to customer's auto loans. Process incoming and outgoing mail. Process correspondence letters payoff quotes and lease purchase option quotes. Data entry update customer's contact information, and process end of lease term mileage.

Accounting Analyst

Circle K Stores, Inc-Coppell, TX

February 2016 to September 2017

Accounting Analyst (Home Office setting), Coppell, TX. Perform Computerized Accounting, Accounts Payable/Receivable, Data Entry, Customer Service: Research accounts, respond to vendor inquiries, set up new vendors, expense/relocation reports, scan, email, and fax invoices to responsible party, sort incoming mail daily, code, review, track, and mail invoices for payment processing, copy file, and mail checks to lockbox, email label (postage) to stores monthly for coupons, respond to emails in a timely manner, and meet deadlines for researching accounts. Mail Processing Clerk

United States Postal Service-Dallas, TX

November 2015 to January 2016

Distribution center setting, customer service, clerical, ten key, scan mail, process mail and parcels according to zip codes.

Caregiver/Certified Medical Assistant

Home Instead Senior Care-Addison, TX

September 2013 to May 2015

Home health setting, customer service, personal care assist client with: bathing, grooming, toileting, and incontinence. Light housekeeping, prepare small meals, medication reminder, and companionship. Document tasks done daily in client's journal.

Return to Vendor Associate

Neiman Marcus Direct-Irving, TX

May 2013 to August 2013

Warehouse setting, customer service, clerical, inventory, process return merchandise claims from customer to vendor using: Cmos, Excel, Microsoft office, ten key, word, and email in a timely manner. Case Aide/Certified Medical Assistant

Safe Haven Care and Family Services-Dallas, TX

December 2011 to June 2012

Clerical, customer service, billing, doctor referrals, home visit to chart client's physical, mental and living conditions to Adult Protective Services Caseworker. Certified Medical Assistant

University of Texas Medical Branch-Galveston, TX

January 2010 to July 2010

Clerical, customer service, charting EMR, interview patients, vitals, urinalysis testing, injections, dressing change, assist doctors and nurses with clinical procedures and well women exam, autoclave, and biohazard.

Alzheimer's Assistant Living

Arden Courts

June 2009 to January 2010

Caregiver/Certified Medical Assistant Patient care assist with bathing, dressing, grooming, feeding, and companionship. Charting each resident's behavior and well being. Certified Medical Assistant

Shepherd's Gate Medical Clinic-Grand Prairie, TX

September 2009 to December 2009

Customer service, clerical, prior authorization, doctor referrals, filing and pulling medical charts, clean, stock, and prep examination rooms.

Table Games Dealer

Isle of Capri Casino-Lula, MS

April 1999 to January 2005

Table Games Dealer, Lula, MS, Face to face customer service, cash handling, accounts payable and receivable on general ledger, audit table game banks (money and casino coins), book and pay the correct payoffs for bets.

Education

Diploma in Certified Medical Assistant

Med Vance Institute-Grand Prairie, TX

February 2009 to October 2009

Diploma in Computerized Accounting

Crowley Ridge Tech-Forrest City, AR

August 1997 to June 1998

High School Diploma

Lee Senior High School-Marianna, AR

1991 to 1995

Skills

• Accounting software

• Oracle

• CRM software

• CPT coding

• 10 key typing

• Data entry

• Microsoft Outlook

• Accounting, Clearical, Customer Service, and Certified Medical Assistant. (10+ years)

• Account reconciliation

• EMR Systems

• Organizational skills

• Account analysis

• General Ledger Accounting

• Dementia Care

• Alzheimer's Care

• Customer service

• ERP systems

• Medical coding

• Accounting

• Accounts Payable

• Financial services

• Microsoft Word

• Accounts payable

• Microsoft Dynamics GP

• Experience Administering Injections

• Time management

• Payroll

Certifications and Licenses

Driver's License

Certified Medical Assistant

Contact this candidate