Nikki Jones PTCB, CPHT
Professional Profile
Clear and active PTCB Certification #30060529
Clear and active TX Pharmacy Technician License #257762
Over 4 years of experience in the healthcare industry
Experienced in processing and approving prior authorizations, claims, handling shipping, packing, and filling medications, handling refill requests
Experienced in Order Entry and heavy Data Entry
Knowledge of Medicaid and Medicare
Excellent verbal and written communication skills
Computer Knowledge: MS Office (Word, Excel, Outlook);
Sterile Compounding (IV) Certification (CPhT)
Professional Experience
September 2024 – March 2025 Pride Global – Houston, TX
Certified Pharmacy Tech
Performed heavy data for prior authorizations.
Handled inbound and outbound calls.
Handled prior authorizations, insurance verification, EOB, and coverage.
Assisted healthcare providers regarding any questions regarding the prior authorization
Worked from home
January 2024 to April 2024
Certified pharmacy Tech Team 1 medical – Houston, TX
Prior Authorizations
Worked in Epic
Inbound and outbound calls
September 2023 to December 2023 Walgreens – Pearland, TX
Certified Pharmacy Tech
Performed both order entry and heavy data entry.
Processed prescription fulfillment and refills
Performed shipping, packing, and labeling.
Recorded all fulfillment requests for physicians and prescriptions.
Maintain pharmacy inventory by checking BOH to determine inventory level.
Discharged outdated drugs and ensured that the pharmacy is clean and safe.
July 2023 to August 2023
Certified Pharmacy Technician- Prior Authorization tech part D United Health Group
Performed heavy data for prior authorizations.
Handled inbound and outbound calls.
Handled prior authorizations, insurance verification, EOB, and coverage.
Assisted healthcare providers regarding any questions regarding the prior authorization
Worked from home
March 2023 to May 2023
Certified Pharmacy Technician Rx Relief - Empower Pharmacy - Houston TX
Performed heavy data entry
Worked from home
August 2022 to December 2022 Texas Children’s Hospital- Houston TX
Certified Pharmacy Technician
Assisted healthcare providers regarding any questions regarding the prescriptions
File prescriptions
Curbside assistance
Preparing admixtures and compounding medications
Keeping cleanliness in labs and ensuring safety in work environment.
April 2021 to September 2021 Acaria- Houston TX
Certified Pharmacy Technician
Performed heavy data entry
Handled inbound and outbound calls
Assisted healthcare providers regarding any questions regarding the prescriptions
Worked from home
July 2020 to March 2021 Aetna-Houston, TX
Certified Pharmacy Technician (Prior Authorizations)
Performed heavy data for prior authorizations
Handled inbound and outbound calls
Handled prior authorizations, insurance verification, EOB, and coverage.
Assisted healthcare providers regarding any questions regarding the prescriptions
Worked from home
November 2019 to May 2020 Pharmscript LLC-Houston, TX
Certified Pharmacy Technician
Performed heavy data entry for prior authorizations
Prepared and submitted claims regarding a prescription
Handled prior authorizations, insurance verification, EOB, and coverage.
Assisted healthcare providers regarding any questions regarding the prescriptions
Worked both in office and home set up
August 2016 to November 2019 Kroger-Houston, TX
Certified Pharmacy Technician
Performed both order entry and heavy data entry
Processed prescription fulfillment and refills
Performed shipping, packing, and labeling
Recorded all fulfillment requests for physicians and prescriptions
Maintain pharmacy inventory by checking BOH to determine inventory level
Discharged outdated drugs and ensured that the pharmacy is clean and safe
Education
Bachelor’s Degree in Science
University of Houston- Houston, TX (Ongoing)
Associates Degree in Arts
Houston Community College- Houston, TX
High School Diploma
Jack Yates High School- Houston, TX