Administrative Assistant Customer Service
Resume:
PATRICIA ROGERS
**** ****** *****, **********, ** 23320 757-***-**** ***************.**@*****.*** OBJECTIVE
To obtain an Office Administration position utilizing my current skills and abilities with an employer that allows for growth through knowledge gain and career advancement. AREAS OF EXPERTISE
Customer Service ● Cashier ● Finance ● Microsoft Office ● Marketing Workload Management ● Problem Solving ● Effective Communication ● Active Listening MANAGEMENT
Oversaw daily operations and maintenance of commercial and residential properties
Served as liaison between owners and tenants
Collected monthly assessments, rental fees, and deposits
Marketed vacant space to prospective tenants through leasing agents, internet, and advertising
Investigated complaints, disturbances, violations, and resolved problems
Determined and certified the eligibility of prospective tenants
Enforced all local, city, state, and federal property laws
Provided resolution between customers, tenants, vendors, and upper level management
Recorded Accounts Receivable, tracked payments and charges ADMINISTRATION
Answered telephones, directed calls, took messages
Processed and prepared applications, and late notices
Conferred regularly with community association members to ensure rules are being followed
Created internal and external correspondence as needed via email, fax, documents, etc.
Maintained knowledge of current HOA, commercial, City, state rules and regulations
Oversaw financial records, profit and loss, pass due and delinquent accounts
Received, processed, and distributed incoming and outgoing mail CUSTOMER SERVICE
Greeted guests and assigned to appropriate table and conference room
Accepted payments via cash, check, credit cards, vouchers, or automatic debits
Received customer order then transposed for communication to kitchen staff
Served food and drinks to patrons as requested
Followed all food handling safety and preparation guidelines
Daily accountability of Food Stamps and WIC Vouchers
Weighed items sold by weight to determine cost
Maintained clean and orderly work area
PATRICIA ROGERS
1909 Scoter Court, Chesapeake, VA 23320 757-***-**** ***************.**@*****.*** EMPLOYMENT HISTORY
Healthcare Caregiver Feb 2023 - Jun 2024 Assisting Parent’s
Administration Accounts Receivables Assistant JUL 2022 - MAR 2023 Franklin Management Company Organization
Property Management Assistant MAR 2021 - JUN 2022 The Katsias Company
Temp Asset Manager OCT 2020 - DEC 2020 Virginia Beach Community Development Corp.
Store Manager JULY 2019 - JAN 2020 7-Eleven
Site Manager SEPT 2013 - JUNE 2017 United Property Associates
Tenants Accounts Receivables Manager MAY 2000 - JAN 2013 Hampton Roads Management Associates, Inc.
Office Assistant SEPT 1998 - APR 2000 Wedgewood Mobile Home Park
Cashier MAY 1998 - AUG 1998 Food City
Waitress 1988 - 1993 The High Chaparral
Office Assistant 1988 - 1990 Travelers Self Storage REFERENCES
THOMAS BURACKER
Personal Friend
1401 Deep Creek Boulevard, Lot 12 Chesapeake, Virginia 23323
*******@*****.***
BRANDON ROGERS
Personal Friend
1909 Scoter Court, Chesapeake, VA 23320
****************@*****.***
BRITTANY INGOLD
Personal Friend
1909 Scoter Coiurt, Chesapeake, Virginia 23320
******.*@*****.***
JAMIE BOLES
Personal Friend
2901 Rodgers Street, Chesapeake Virginia 23324
************@*****.***
Contact this candidate