Customer Service Expert
Resume:
Jared Voller
Lampasas, TX • 218-***-****
************@*****.***
SKILLS & AWARDS
● 2 years Fabrication Expert
● 3 years Online Order Fulfillment Expert
● 2 years Inventory Expert
● 6 years of Janitorial experience
● 6 months of General Contractor experience
● 1 years of Fast Food experience
● 4 years combined Customer Service
TRAINING & CERTIFICATES
● Texas Alcohol Beverage Certificate (TABC)
● Texas Food Handler's Certificate
EXPERIENCE
Construction Assistant
Will Wright Construction, Lampasas, TX
November 2024- early May 2025
● Assisting with project efficiency
● Preparing tools and supplies for each work area for the day
● Organizing tools and supplies at an active work area and inside the work trailer
● Anticipating the needs of the week when at the store
● Suggesting ways to improve product management and efficiency
● Communicate and meet the needs of the big boss and the customers
Delivery Driver Expert
DoorDash, Inc. Chanhassen, MN and Killeen, TX
April 2022-present
● Part-time work as a delivery driver in a few different towns in Minnesota and Texas
● Ensured the accuracy of restaurant orders
● Called and texted customers when problems arose, providing satisfying solutions for each
● Ensured the accuracy of grocery and alcohol shopping orders
● Called and texted customers to verify satisfying substitutions when problems arose
● Driving around new neighborhoods, managing multiple orders at once
Fabrication Expert
Rasco Industries, Mound, MN
June 2022-November 2024
● Built custom-ordered garage doors with stainless steel mesh screens, chain link security gates, and pallets for shipping
● Machine cut and drilled custom aluminum frames for garage doors
● Managed multiple work areas throughout the day, anticipating the needs and assisting depending on orders and deadlines
● Managed inventory in multiple active work areas
● Suggested when to order new inventory ahead of orders
● Suggested how to improve efficiency with orders and deadlines
● Problem solved with supply quality control issues
Inventory Expert
Walmart Supercenter, Hutchinson, MN
August 2021-May 2022
● Pushing inventory from the back room to the sales floor, backstock, and new
● Managed multiple aisles through each shift, cleaned, and organized
● Organized multiple aisles to promote customer satisfaction and ease of online order picking
● Met with team leads at the start of every shift to discuss company needs and team needs
Online Order Fulfillment Expert
Target, Bemidji, MN & Hutchinson, MN
November 2019-August 2021
● Bagged and boxed online orders for Drive Up and Ship from Store areas
● Ensured product quality and accuracy to promote a high level of customer service and satisfaction
● Promptly answered customer questions to boost sales and customer satisfaction
● Stayed late to fulfill team needs through the covid pandemic
● Cleaned and organized the sales floor and back room to boost sales and order efficiency
● Pushed inventory from backstock and new freight out to the salesfloor
● Organized multiple pallets of Ship from Store orders to ensure product safety and improve shipping times
Custodian Janitor
Maid in Bemidji, Bemidji, MN
February 2017-August 2020
● Cleaned a major dermatology and eye clinic
● Ensured and promoted patient confidentiality
● Sanitized sinks, bathrooms, door handles, etc and public areas during the covid pandemic
● Carpet cleaned lobbies and hallways to extend the lifetime of the carpet
Front of House Expert
Culver's, Bemidji, MN
February 2017-May 2018
● Bagged and ran drive thru orders during busy times and inclement weather
● Cleaned and maintained restrooms, front lobby, and dining areas
● Waited on multiple tables simultaneously
● Filled ice machines and soda dispensers
● Made ice cream and shake mix, stocked ice cream toppings
● Cleaned and maintained ice cream area and freezers
● Communicated with customers to ensure guest satisfaction with staff and food
EDUCATION
Bagley High School, Bagley, MN
High School Diploma
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