Customer Service Support
Resume:
Michaelle Hamilton - Resume
Michaelle Hamilton
Claremore, OK 74017
************@*****.***
Professional Summary
Dependable and compassionate professional with over a decade of experience in customer service, cash handling, food service, and retail operations. Known for delivering exceptional support, staying calm under pressure, and fostering positive customer experiences. Ready and motivated to rejoin the workforce after overcoming personal challenges with renewed focus and reliability. Seeking a position in customer-facing or remote service roles where I can continue making a difference.
Core Skills
- Customer Support & Conflict Resolution
- Cash Handling & POS Systems
- Food Safety & Preparation
- Fast-Paced Retail Operations
- Team Leadership & Supervision
- Inventory Management
- Remote Communication (Phone, Chat, Email)
- Dependability & Adaptability
Work History
Page 1
Michaelle Hamilton - Resume
Cashier - Home Depot
9450 N. 129th E Ave, Owasso, OK 74055
Supervisor: Stephanie Kross 918-***-****
08/2022 - 11/2022
- Provided fast, friendly customer service at checkout.
- Accurately handled cash, credit, and refund transactions.
- Assisted customers with locating products and resolving concerns.
- Maintained cleanliness and organization in checkout areas. Reason for Leaving: Personal hardship (grieving the loss of my son) and health (Hepatitis C, Cirrhosis, Hepatic Encephalopathy)
Head Cashier - Home Depot
6701 W. Alameda, Lakewood, CO 80226
Supervisor: Vanessa Lopez 303-***-****
04/2021 - 04/2022
- Supervised front-end operations and cashier staff.
- Resolved customer issues and managed returns/escalations.
- Trained and mentored new team members.
- Managed drawer audits and shift balancing.
Reason for Leaving: Accepted a position at Credit Union of Denver Teller - Credit Union of Denver
9305 W Alameda Ave, Lakewood, CO 80226
Supervisor: Sherri Hollis 303-***-****
05/2022 - 06/2022
- Processed deposits, withdrawals, and loan payments. Page 2
Michaelle Hamilton - Resume
- Handled customer account questions and transactions accurately.
- Balanced cash drawer and ensured security protocols were followed.
- Promoted services while maintaining confidentiality. Reason for Leaving: Relocated back to Oklahoma after the loss of my son on 06/09/2022 Cashier - Home Depot
1901 S. Broadway, Edmond, OK 73013
Supervisor: Charles Lobaito 405-***-****
09/2020 - 04/2021
- Greeted and assisted customers while processing sales transactions.
- Handled returns, coupons, and customer concerns professionally.
- Maintained a clean and organized checkout station. Reason for Leaving: Relocated to Colorado
Cashier - Sudden Service (Gas Station)
2021 Hwy. 12 N., Ashland City, TN 37015
Supervisor: Michelle Bowden (Store closed)
03/2017 - 06/2020
- Performed daily cashier operations for fuel and convenience items.
- Maintained store cleanliness and stocked merchandise.
- Ensured a safe and secure working environment.
Reason for Leaving: Relocated to Oklahoma
Deli Clerk / Short Order Cook - Cashsaver Grocery
795 S. Main St., Ashland City, TN 37015
Supervisor: Connie Schutt 615-***-****
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Michaelle Hamilton - Resume
02/2014 - 03/2017
- Prepared sandwiches, meals, and custom orders in a high-volume deli.
- Maintained food safety and kitchen cleanliness standards.
- Assisted with inventory and restocking supplies. Reason for Leaving: Accepted a position at Sudden Service Deli Clerk / Short Order Cook - Homeland Grocery Store 2600 Robinson St., Norman, OK 73069
Supervisor: Mike Kroeker 405-***-****
06/2012 - 06/2013
- Prepared and served deli items to customers quickly and accurately.
- Followed proper food handling and safety procedures.
- Maintained a welcoming deli environment.
Reason for Leaving: Relocated to Tennessee
Shift Supervisor - Fazoli's
10 Harding Mall Dr., Nashville, TN 37211
Supervisor: Allison Cropper 616-***-****
01/2011 - 03/2012
- Supervised front-of-house and kitchen staff during shifts.
- Handled customer complaints and ensured top-tier service.
- Trained and scheduled team members.
- Monitored food prep for quality and speed.
Reason for Leaving: Relocated to Oklahoma
Education
Page 4
Michaelle Hamilton - Resume
Oklahoma Health Academy (No longer exists)
2865 E. Skelly Dr. Ste 224, Tulsa, OK 74105
02/2004 - 10/2004
Certifications: CNA / Phlebotomy - Graduated
Career Enrichment Park (No longer exists)
7300 Lowell Blvd., Westminster, CO 80030
09/1989 - 12/1989
GED Acquired
References
1. Rebecca Bates - Coworker, Ashland City, TN 615-***-**** 2. Cathy Waters - Coworker, Tulsa, OK 539-***-**** 3. Lori Key - Coworker, Tulsa, OK 918-***-****
Page 5
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