Social Media Customer Representative

CARMELA LORETO B. DIEGO

**** ********** ****** **

SAN MIGUEL MANILA BRGY 637

PERSONAL

Father: Genaro P.Bernardo SR

Mother: Asuncion Fernandez

Husband:Numeriano Diego JR

Dependents

Eldest:Gerald Diego

Youngest: Gabriel Diego

Nationality:Filipino

Birthdate: June 1,1972

Religion: Catholic

WORK EXPERIENCE

BODY OPTIONS

Swedish face to face

Foot reflexology

facial massage

Virtual lecture

June 14 15 20 21,2024

Virtual Social Media Course

5days only

February 2018

TOEFL short course

6 months

2017

JAPANESE BASIC

5 days

April 2016

Convergys

Customer Representative Inbound

Macys acct

Sept 2012 to Feb 2014

Duties

Inquiry of customers

refund of products

processing of orders

meet KPI

Teleperformance

Telstra-Australian

2010 to Jan 2011

Duties

Inquiry of cables

Sending technicians to locations

date appointments to business

Meet the standard policy

E-PLDT

2006 to 2007

7months outbound

Duties

Inform warranty procedures

Process orders of gadgets

Meet the standard policy

PRIVATE CLINIC HISTOPATH

April 2005 to 2006

Duties

Perform secretary by updating

inventories of supplier for the doctors

assisting and sending specimens to specific hospitals regarding specimens

● Assisting med technicians for papsmear

● Request of patients name to given specimens

Contact this candidate