Business Analyst

Ananya Jain

Phoenix, AZ 623-***-**** ********@***.*** LinkedIn

EDUCATION

Arizona State University Aug 2023 - Dec 2024

Master of Science, Business Analytics

• GPA: 3.88/4.0

Tempe, Arizona

Chitkara University Aug 2019 - Jul 2023

Bachelor of Engineering, Computer Science

• GPA: 3.84/4.0

Rajpura, India

WORK EXPERIENCE

Genpact Dec 2024 - May 2025

Business Analyst Los Angeles, California

• Automated Power BI dashboards to analyze market trends across 1,000+ enterprise accounts ($1B-$10B revenue range), contributing to streamlined decision-making and a $15M pipeline growth while enhancing system utilization

• Led quantitative dashboard reporting and segmentation for 800+ conference attendees across Snowflake, Databricks, and ServiceNow events, driving a 20% boost in post-event ROI with clear, data-driven insights

• Collaborated with SAP, AWS, and ServiceNow teams to review past RFPs and quantify value realization, thereby optimizing internal workflows and increasing stakeholder engagement by 20%

• Developed 300+ personalized outreach marketing cadences using Salesforce, ZoomInfo, and Sales Navigator, which improved lead conversion by 25% and reduced the average sales cycle by one week, showcasing effective process optimization City of Mesa Aug 2024 - Dec 2024

Business Analyst Consultant Mesa, Arizona

• Engineered machine learning pipelines using Python and SQL to forecast accident probabilities by zone and time from 5 years of citywide data, simplifying complex data into actionable insights for improving public safety

• Coordinated with traffic engineering and planning departments to deliver actionable safety metrics and policy recommendations through simulation models and geospatial analysis, optimizing system processes

• Identified and analyzed high-risk zones with 4.27% fatal accident rates, leading to targeted interventions and enhanced data manipu- lation workflows that support better prioritization of municipal projects Genpact Jun 2024 - Aug 2024

Advisor Relations Intern New York City, New York

• Fostered strategic partnerships with external advisors to enhance operational efficiency and drive sales growth, aligning system support

• Conducted detailed analyses of communication strategies using CRM systems, Microsoft Power Automate, and Salesforce, contributing to improved advisor response rates through targeted reporting Habitat for Humanity Central Arizona Jan 2024 - Apr 2024 Business Consultant Analyst Phoenix, Arizona

• Performed regression analysis on 5 years of donation data to forecast revenue potential and recommend process improvements

• Built Tableau dashboards for donor performance reporting, enhancing data collection and visualization across cross-functional teams while improving process documentation and reporting clarity SKILLS

• Data Analysis and Modeling: Python, SQL, Power BI, Tableau, Machine Learning, A/B Testing, Predictive Modeling, LLMs, Selenium Java, Advanced Excel (Pivot Tables, VLOOKUP, What-If Analysis), Workflow Optimization, Process Documentation

• Certifications and Other Skills: Lean Six Sigma Green Belt, RFP Analysis, Sentiment Analysis, S&P Sensitivity Flagging, Cross-Functional Leadership, Global Stakeholder Management CERTIFICATIONS & PROJECTS

Lean Six Sigma Green Belt - Thompson Peak Medical Centre, HonorHealth

• Identified key process inefficiencies and bottlenecks, improving recycling rates and reducing landfill costs by up to $17K annually

• Performed data-driven analysis to divert 45 tons of film plastic from landfills, saving $13.5K annually through commodity rebates Global Business Students Competition 2024 - Southern Connecticut State University

• Performed market evaluation to forecast future changes for developing sustainable steel solutions to optimize Ulbrich Steels' involvement in the solar energy market up to year 2035

• Awarded 2nd Place in an industry-focused case competition, demonstrating team collaboration skills

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