E-Commerce Qa Tester

Sikha Sontakke

**************@*****.***

Career Objective

Detail-oriented and dedicated Quality Assurance Analyst with 3 + of experience in manual and automation testing, primarily focused on mobile e-commerce and payment applications. Demonstrated ability to identify critical bugs, enhance user experience, and improve overall software quality. Actively seeking a QA Manual or Automation Testing role where I can contribute to delivering high-quality software solutions. Professional Experience

QA Analyst

P97 Networks LLC / PDI Technologies

October 2021 – June 2025

● Conducted manual QA testing for e-commerce mobile apps including brands like P66/Fuel Forward, Shell, Valero, Rocket/United Pacific, and Fleetcor (CFN, Pacific Pride, F360/Kaleido in NZ & Australia).

● Executed detailed tests on both custom and white-label mobile apps, focusing on UI/UX, performance, and functionality.

● Carried out production testing on-site to ensure real-world usability and reliability.

● Designed and executed 1,000+ regression test cases using Jira, TestRigor, and BDD frameworks.

● Created and maintained test plans, test scripts, and test scenarios to reduce testing time and cost.

● Wrote and executed BDD scripts using Cucumber, enhancing test automation coverage.

● Conducted exploratory testing for new features and builds, achieving a 90% defect detection rate.

● Collaborated closely with Product and Operations teams to ensure timely resolution of issues.

● Onboarded and trained new QA team members; contributed to improving testing efficiency and team productivity.

● Gained hands-on experience with Microsoft Azure Cloud, Swagger, and API testing.

● Configured POS systems with loyalty programs, fuel grade pricing, product updates, and conducted checkout validations to ensure seamless integration with mobile applications. Education

Bachelor of Engineering in Information Technology

Rashtra Sant Tukadoji Maharaj University, Nagpur, Maharashtra, India Technical Skills

Testing Tools & Platforms:

● Jira, TestRigor, Cucumber, Swagger, BDD

● Agile/Scrum methodology

● Manual & Automated Testing

● Microsoft Azure (basic)

● API Testing (Postman - learning)

● POS Integration Testing

Languages & Databases:

● SQL (Basic)

● Python (Learning)

Mobile Platforms:

iOS & Android Testing

Core Competencies

Hard Skills:

● Test Planning & Execution

● Regression, Exploratory & Functional Testing

● Defect Tracking & Reporting

● Automation Scripting (BDD/Cucumber)

● Performance & Usability Testing

● Bug Diagnosis & Troubleshooting

Soft Skills:

● Analytical Thinking

● Attention to Detail

● Problem Solving

● Time Management

● Cross-Functional Team Collaboration

● Adaptability

● Clear Communication

Achievements

● Received 4 QA Excellence Certificates at P97/PDI Technologies for identifying the most bugs and contributing significantly to software quality improvement.

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