Senior Process Executive
Resume:
Azher Mohammed
Senior Process Executive
Demonstrate good organizational and Team
management skills. Demonstrate Effective
problem solving and analytical skill.
**************@*****.***
Hyderabad, Hyderabad, India
linkedin.com/in/Azher Mohammed
EDUCATION
Bachelor's Degree
Azam Degree College
06/2012 - 06/2015,
Board of Intermediate Education
Sri Chandra Junior College
06/2010 - 05/2012,
WORK EXPERIENCE
Senior Process Executive
Cognizant Technology Solutions
02/2022 - Present,
Qualified Technical Support Analyst with 2.6 years in fast- paced customer service .
Personable and professional under pressure.
Superior computer skills and telephone etiquette.
Skilled in training staff and establishing rapport with clients. Self-motivated with exceptional communication and computer capabilities.
Resolved problems, improved operations and provided exceptional client support.
Devoted special emphasis to punctuality and worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately.
Answered telephone or online requests and completed interactions quickly to meet productivity goals.
Process Executive
Cognizant Technology Solutions
01/2019 - 01/2022,
Basic business and analytical problem solving skills. Team Player.
Troubleshooting Skills.
Demonstrate Effective problem solving and analytical skill.
SKILLS
Digital Marketing MS Excel Google Sheets
MS Office Problem Solving
ORGANIZATIONS
Cognizant Technology Solutions
ACHIEVEMENTS
Have been awarded and recognized by the
management for the continuous efforts.
Proved as one of the best associates among all the other Process Executives working in the same process. Received Amber and Coral awards on multiple
occasions for being a top performer on stacks.
Have been promoted as a Senior Process Executive due to the continuous efforts and the annual ratings.
LANGUAGES
English
Full Professional Proficiency
Hindi
Full Professional Proficiency
Urdu
Full Professional Proficiency
INTERESTS
Music Travelling Meeting new people
Achievements/Tasks
Achievements/Tasks
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