Summary
To have a position where I can use my skills and hard working ability, to Benefit my employer and be of service to others. To commit and grow from an opportunity, willing to adapt and learn new technologies and software programs within the business organizations. The desire to experience and grow towards advancement and hoping to achieve my career goals. Experience
ROI Specialist
Sharecare • MN
03/2023 - 02/2025
Position role-purpose is to process requests for information by reproducing medical records and providing medical information to appropriate parties. This position also performs other clerical duties as assigned. Release medical records or reports that are requested from patients, healthcare facilities, and third parties. Data processing, managing and inputting information into a system often focus on accuracy and detail-oriented. Use Outlook Microsoft office, Teams, and excel spreadsheets, Epic, generate EMR. Perform some Administration/Clerical Data entry and data processing, review for accuracy and business operation in quality check or assurance following HIPAA rule.
Exellent communication with patient over phone or interation with patinet onsite. Operation Specialist
Computershare • MN
04/2019 - 06/2022
Custody operation specialist imaging team for Wells Fargo transition to Computershare. Use Embtrust, outlook, research, Koufax, Teams and Work in team base. Work with Multiple clients, work with high volumes of different loan documents. Multiple task, high attention to details, Microsoft/Excel, Review documents, Qc team members work and give feed back. Scan mortgage docs, validating, labeling, stapling. Prep and print labels. Process WBNA priority docs, Pull NSR rush for release ops, Move EGS files for India team to review. Machine Operator
Intricon • MN
03/2017 - 02/2019
Machine operation for medical devices, Clean room, gown, mask, and gloves needed. Visual, quality control, QA checks, Smart scope and work with all types of small medical devices. Record down production information on work order packet and perform routine maintenance tasks.
Skills
Administration/Clerical Data entry and data processing, and utilize search tools to find information, Use Outlook Microsoft office, Teams, and excel spreadsheets, epic, excellent verbal, written, reading and time management, Operations patient interaction, Reading, writing. Bilingual fluently in both English, Hmong languages., Customer service, Communication skills, English, Bilingual, Time management, Microsoft excel, Documentation review, Microsoft word
Education
See Vang
***********@*****.*** / 651-***-**** / MN, 55119
Como Park Senior High • Saint Paul, MN
06/2013
Diploma
Languages
English, Hmong