Technical Support Project Manager
Resume:
Lannie Biallas-Krein
Appleton, WI *****
*********@*****.***
My lifelong passion is women’s and children’s advocacy. Finding a position where I can help and inspire others in need would be so rewarding and fulfilling. I’m searching for an organization that embraces helping others flourish and believes in the strength of community the Fox Valley encompasses. Authorized to work in the US for any employer
Work Experience
Resource Aide
World Relief Corporation-Appleton, WI
April 2024 to July 2024
I was responsible for managing local furniture, clothing and personal hygiene product donations. I purchased furniture for incoming refugee families and prepared their homes for move ins. Inputted data into Dynamics tracking inventory for storage units and donations. Court Reporter
StratComm, Inc./ Social Security Administration Office of Disability and Review-Natick, MA June 2022 to February 2024
My duties include recording court cases on Dash and submit invoices and claimant information to my project manager.
Electronics Clerk
Meijer-Appleton, WI
March 2019 to March 2022
Assist general public with smart televisions, tablets, Apple products etc. Helped with inventory control. Provide technical support with our products and offered information on our Simplr product protection plan.
USPS Mail Carrier
Greenville Post Office-Greenville, WI
July 2017 to January 2019
My duties included delivering mail, certified letters and packages to the customers on my designated route.
Server/Hostess
Dairyland Brew Pub-Appleton, WI
January 2016 to July 2017
My duties included greeting and seating the general public. I informed customers about our large selection of craft beers and helped with any questions they had concerning the menu. I was responsible for training other servers how to use the Point of Sale software also. Assistant to Mike Smith
Northwestern Mutual-Fargo, ND
January 2013 to June 2015
Assisted Mike Smith with delivery and filing of Life Insurance Policies
* Routed calls to Mike
* Prepared Illustrations and Consolidated Client Reviews
* Balanced Portfolios
* Typed discovery letters to clients
Office Specialist
Moorhead Public Housing-Moorhead, MN
March 2010 to January 2013
Paid monthly remittances
* Balanced Spreadsheets
* Routed incoming and outgoing calls
* Leasing for new clients
* Typed letters to clients and proofread outgoing letters Data Info Specialist
Saint Alexius Hospital-Bismarck, ND
May 2002 to August 2009
Collect Demographic and insurance information from patients.
* Prepare documents for surgical and radiology procedures.
* Document and track physician's orders.
* Assist the patients and visitors entering the medical center. Education
Bachelor's in English
Dickinson State University - Bismarck, ND
August 2006 to May 2010
Associate in Arts in Psychology
Bismarck State College - Bismarck, ND
August 2003 to May 2005
Skills
• typing, faxing, Excel, Word, Share Point, Outlook, phone lines (4)
• Proofreading
• English
• Microsoft Powerpoint
• Writing Skills
• Administrative Experience
• Research
• Data Entry
• Technical Support
• Event Planning
• POS
• Teaching
• Creative Writing
• Merchandising
• Blogging
• Public Relations
• Vital signs
• Filing
• Time management
• Typing
• Phone etiquette
• Customer service
• Typing
• Teaching
• Hospital experience
• Creative writing
• Merchandising
• Medical terminology
• Cash register
• POS
• Proofreading
• Research
• ICD-10
• Serving
• Cash handling
• Technical support
• Bartending
• Sales
• Front desk
• Data entry
• Computer skills
• Communication skills
• Organizational skills
• Medical receptionist
• Medical office experience
• Behavioral health
• Microsoft Office
Awards
Marino and Mary Pucci Scholarship
May 1992
I was awarded a academic scholarship for maintaining a 3.8 GPA throughout my Senior year. Certifications and Licenses
Driver's License
Groups
Sigma Tau Delta
May 2010 to Present
Sigma Tau Delta is an International collegiate honor society for students of English at four-year colleges and universities.
Additional Information
Positive individual with extensive experience as a Data Information Specialist. Remarkably dedicated, reliable, and goal-oriented professional.
Excellent communication skills while building strong relationships and listening receptively. Stellar attendance record.
Contact this candidate