Project Manager Systems Analyst

Risa Dale

Oregon City, OR ***** ********@*****.*** +1-503-***-****

Professional Summary

Senior technical professional with over 15 years of experience in agile software development, system analysis, and project management. Skilled in Power Platform (Power Apps, Power Automate, Power BI), full-stack development (SQL, APIs, Java, Python), and Atlassian administration (Jira, Confluence). Proven ability to deliver complex solutions for government and technology sectors, including automating workflows, leading system migrations, and improving software release quality. Holds a Secret Level Security Clearance.

Technical Skills

●Languages & Scripts: Python, SQL, Java, APIs, VBA, Linux, Scripting

●Cloud & Platforms: Microsoft Power Platform (Power Apps, Power Automate, Power BI), AWS, SharePoint, Git, Atlassian Suite (Jira, Confluence)

●Methodologies: Agile, SDLC, Business Requirements, Systems Analysis, Technical Documentation, Statistical Analysis

●Tools & Other: Microsoft SQL Server, Visio, UI/UX Development, QA Best Practices, Uipath

Work Experience

Senior Consultant CGI Federal-State Department -Washington, DC

October 2024–March 2025

●Served as Power Apps SME, delivering user-friendly Canvas and Model-Driven applications to modernize financial management solutions for the US State Department.

●Engineered and automated complex workflows using Power Automate, Power BI, SharePoint, and SQL, significantly enhancing government tool functionality.

●Collaborated within Agile teams to develop and deploy high-impact tools on an accelerated delivery schedule.

●Implemented Quality Gates and mentored teammates in QA process.

Product Owner/SME III/Technical Project Manager Aeyon-Vienna, VA

June 2024–October 2024

●Led the development of knowledge products supporting IVAS and PM SWAR night vision goggles for military clients, obtaining a Top Secret Clearance.

●Provided clear, strategic technical direction for product prioritization and early definition in a dynamic and shifting environment.

●Guided technical teams on research, analysis, and design critiques, ensuring product alignment with technology requirements and business goals.

Founder & CEO The Helper.-Beverly, MA

January 2023–May 2024

●Designed a product prototype for robotics, drawing on a deep understanding of hardware and software integration from previous experience at an MIT-affiliated robotics company.

●Anchored product concept and design in technical requirements, research insights, and business goals to develop a viable market solution.

Senior Systems Analyst Fidelity Investments-Boston, MA

July 2022–December 2022

●Spearheaded requirements gathering and owned the product roadmap for the Student Debt System.

●Functioned as a Subject Matter Expert (SME) for UX/UI development, providing critical technical guidance.

●Created comprehensive technical documentation for APIs and system architecture, ensuring clear communication for the development team.

●Developed detailed data maps and provided technical training to the development team on data formats and system pathways.

Business Systems Analyst/System Administrator/Technical Project Manager Insitu Inc-Bingen, WA

February 2021–October 2021

●Managed multiple MIS projects, including the successful migration of an external weather site to an on-premise environment.

●Led the upgrade of Atlassian products to long-term support versions for headquarters and the Australia office, improving system stability.

●Administered Atlassian products, resolving ongoing support issues for end-users.

Software Developer Analyst/Technical Project Manager Skidata USA-Portland, OR

July 2019–November 2020

●Implemented quality best practices for bimonthly software and hardware releases.

●Led a smooth and successful Git migration project.

●Developed and wrote test plans for hardware/software parking solutions,

●Technical project management on the PTUA and CarFinder projects.

●Enhanced overall efficiency by standardizing and documenting technical processes.

●Worked in a remote Agile environment, consistently averaging a high number of sprint points.

Business Systems Analyst/System Administrator/Technical Project Manager Intel Corporation-Aloha, OR

November 2017–December 2018

●Acted as Systems Analyst for the 6D Manufacturing Safety Program, ensuring compliance and efficiency.

●Provided departmental support for the Tool Reuse Audit Network System (TRANS), resolving technical issues and maintaining system integrity.

●Conducted statistical analysis using Excel and VBA to generate technical reports and inform management decisions.

Certifications

●Certified Scrum Master- 2020

●Project Management Professional (PMP) 2015-2018

Education

Kean University Elizabeth, NJ

Bachelor of Science, International Business/Management Science, 1994

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