EDUCATION
AKASH LAMA
RESTAURANT SUPERVISOR
CONTACT
Darjeeling,West Bengal,
India
SKILLS
Inventory Management
Guest Relations
Teamwork
Time Management
Leadership
Effective Communication
Critical Thinking
CBSE BOARD
SECONDARY PASS
PASS OUT ON 2017
English (Fluent)
Hindi (Fluent)
Arabic (Basics)
LANGUAGES
WORK EXPERIENCE
PROFILE
Maintain high-quality food standards. Oversee our kitchen staff's compliance with all health code and sanitation requirements. Provide exceptional customer service and lead staff to do the same. Respond to customer complaints quickly and resolve them effectively.
MINT RESTAURANT(KOLKATA,WEST BENGAL,INDIA)
SERVICE ASSOCIATE(2017-2018)
SURROUND FAST FOOD RESTAURANT(RIYADH,SAUDI ARABIA) SENIOR SERVICE ASSOCIATE(2019-2021)
Providing excellent wait service to ensure satisfaction Training junior staff, evaluating customer satisfaction, promoting special menu items, monitoring waiters, assigning tasks, and solving customer complaints.
Taking customer orders and delivering food and beverages Making menu recommendations, answering questions and sharing additional information with restaurant patrons
SURROUND FAST FOOD RESTAURANT(RIYADH,SAUDI ARABIA) RESTAURANT SUPERVISOR(2021-2022)
Assist in the hiring and training of new employees as well as the continuous training of existing staff
Oversee both front and back of house operations, including wait staff, kitchen crew, and bussing staff
Maintain high-quality food standards
Oversee our kitchen staff’s compliance with all health code and sanitation requirements
SMPL BURGER RESTAURANT(JEDDAH,SAUDI ARABIA)
RESTAURANT SUPERVISOR(2023-2024)
Provide exceptional customer service and lead staff to do the same Respond to customer complaints quickly and resolve them effectively Develop strategies for improving our customers’ dining experience Work with staff to project future needs for kitchen supplies, goods, and cleaning products.
Maintain inventory of all needed supplies