Customer Service Specialist
Resume:
MARK ROBIN DIAZ FERRER
Purok *, Pinaroc Subdivision Phase II
Brgy., Bonfal West, Bayombong
Nueva Vizcaya, Philippines 3700
OBJECTIVE: To obtain a position rooted in providing top quality customer services where my marketing and organizational skills help maximize company growth and development.
QUALIFICATIONS:
1. National Certificate (NC II) in Technical Drafting holder/passer 2. Possesses good and moral characters
3. Sociable and Responsible
4. Knowledgeable in basic computer operations
EDUCATIONAL BACKGROUND
TERTIARY : NUEVA VIZCAYA STATE UNIVERSITY
BACHELOR OF SCIENCE IN COMPUTER SCIENCE
BAYOMBONG, NUEVA VIZCAYA
JUNE 2008-MARCH 2010 / 2017-2020
SECONDARY: NUEVA VIZCAYA GENERAL COMPREHENSIVE HIGH SCHOOL BAYOMBONG, NUEVA VIZCAYA
JUNE 2004- MARCH 2008
ELEMENTARY: BAYOMBONG CENTRAL SCHOOL
BAYOMBONG, NUEVA VIZCAYA
JUNE 1998-MARCH 2004
WORKING EXPERIENCES:
1. October 2023 to Present - Sto.Nino de Cebu Finance Corp./SKYGO MOTORS Bayombong Branch – Branch Manager
October 2022 to October 2023 Bambang Branch ( Officer Incharge) August 2019 to October 2022 Bayombong Branch (Credit & Collection Officer) 2. March 2017- Aug. 2017 - Field Coordinator / Supervisor/ Courier AIRFREIGHT21 (AIR21)
Brgy. Bonfal West, Bayombong, Nueva Vizcaya
3. Nov. 2016 – Feb .2017 - Government Intern Program(GIP) Provincial General Services Office(PGSO)
Capitol Compound, Sta. Rosa, Bayombong,
4. June 2016- Nov. 2016 - Senior Loan Officer
KASAPI LENDING COMPANY INC.(Solano Branch)
Purok 3, Brgy. Roxas, Solano Nueva Vizcaya
5. November 2014- June 2016 - Credit Investigator / Development officer Pag Asa ng Masang Pinoy Foundation Inc.
8 Months ( Alicia Branch)
6 Months (Santiago City Branch) – O.I.C
4 Months (Cauayan City Branch)
3 Months (Solano Branch)
6. May 2014- Nov. 2014 - Merchandising Assistant/ Customer Service Specialist Schools & Office Supplies/ Books In charge
Pandayan Bookshop Inc.
Solano41, Poblacion South, Solano, Nueva Vizcaya
7. Sept. 2013- April 2014 - Promodiser
Hammerhead Kids Jeans and T-shirts
Sonic Apparel Inc.,Citi Stores/ One Centro Solano
Poblacion South, Solano, Nueva Vizcaya
8. February 2013- June 2013 - Merchandising Assistant/ Customer Service Specialist Schools & Office Supplies/ Books Incharge
Pandayan Bookshop Inc.
Pandayan SGX 59 Xentro Mall, Four Lane
Corner Maharlika Hi-way, Santiago City, Isabela
9. July 2012- Dec. 2012 - Merchandiser
Nestle Phillipines Inc.
Sanford Marketing Corporation
SAVEMORE Supermarket
Solano, Nueva Vizcaya
10. August 2011- May 2012 - Merchandiser
Universal Robina Corporation
Sanford Marketing Corporation
SAVEMORE Supermarket
Solano, Nueva Vizcaya
11. June 2010- May 2011 Salesman/Sales Representative J & P General Merchandise
Banggot, Bambang, Nueva Vizcaya
PERSONAL DATA:
Date of Birth : September 18, 1991
Place of Birth: Caloocan Sur, Binmaley, Pangasinan Age : 33 years old
Gender : Male
Religion : Roman Catholic
Weight : 75 kgs.
Height : 5’8 (176cm)
Nationality : Filipino
Father’s Name: Nestor B. Ferrer
Mother’s Name: Rebecca D. Ferrer
CHARACTER REFERENCES:
1. MR. ROMEO EMANUEL T. YARCIA
Planning Officer II
Department of Education (DepEd) Bayombong
Brgy. Don Domingo Maddela,Bayombong, Nueva Vizcaya 093********
2. MR. EVERSON J. SANTOS
Professor VI
Nueva Vizcaya State University
Bintawan Sur, Villaverde, Nueva Vizcaya
3. MR. JOHN CARLO T. GABATINO
Planning Officer I
Engineering Office
Department of Public Works and Highways(DPWH)
Provincial Capitol, Bayombong
Brgy. Sta Rosa, Bayombong, Nueva Vizcaya
I hereby certify that the above information is true and correct to the best of my knowledge and ability.
MARK ROBIN D. FERRER
Applicant
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