Customer Service Property Management

MILEY JOE REECE

Littleton, CO 720-***-**** *****.********@*****.***

PROFESSIONAL SUMMARY

Forward-thinking professional with experience in property management, operations, and leadership. Skilled in business strategy, team development, and customer relations. Strong problem-solving abilities and a passion for growth, innovation, and inclusion.

PROFESSIONAL EXPERIENCE

Life Storage - General Manager, Littleton, CO Dec 2020 - Present

- Managed hiring, onboarding, training, and scheduling of staff.

- Oversaw office construction, renovations, and facility maintenance.

- Handled operations, budgeting, KPI tracking, and customer service.

- Promoted DEI and mentored staff for performance growth. Life Storage - Associate Manager May 2020 - Dec 2020

- Managed inventory, procurement, and account services.

- Handled property infrastructure and customer issue resolution. Wendy's - Crewmember / Shift Lead May 2015 - 2020

- Trained staff, ensured policy compliance, and enforced safety.

- Maintained quality, sales goals, and merchandising standards. CERTIFICATIONS & LICENSES

Licensed Esthetician (CO) Certified Laser Tech (Tattoo & Hair Removal) CO Concealed Carry Permit SKILLS

Leadership, Property Management, Sales, Business Strategy, Customer Service, Training, Microsoft Office, Time Management, Communication, DEI, Adaptability

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