Digital Marketing Chief Operating
Resume:
REFERENCE
MANAGEMENT
SKILLS
EDUCATION
+966-**-******* *******@*****.***
****@********.***
John Espiel
Phone:
Email :
Ahmad N. Al-Binali & Sons
Trading & Contrtactiong
Strategic Thinking
Leadership & People
Management
Operational Expertise
Project Management
Financial Acumen
Problem-Solving & Decision-
Making
Change Management
Time Management
Technology Savvy
Effective Communication
Compliance & Risk
Management
Solutions Provider
Customer Service
IT Expert
Digital Marketing
BS in Computer Engineering
Pamantasan ng Lungsod ng
Maynila (Philippines)
1988-1993
ARNEL S. FACULIN
CHIEF OPERATING OFFICER / IT EXPERT
WORK EXPERIENCE
PROFILE
As a senior executive responsible for overseeing and optimizing a company's day-to-day operations and work closely with the CEO to implement strategic plans and ensure internal functions are running effectively. Also a highly skilled and dedicated IT professional with over 31 years of comprehensive experience across diverse domains, including End- User and Network Support, Systems Analysis and Administration, IT Helpdesk & Asset Management, MFP Administration, IT and Network Procurement, Office Equipment Procurement, Document Control. Tracks Support 2024 - PRESENT
Chief Operating Officer
Develop and implement business operations strategies aligned with company goals.
Translate strategic objectives into actionable plans and performance metrics.
Lead and manage department heads (e.g., HR, IT, Finance, Production).
Foster a culture of accountability, performance, and continuous improvement.
Streamline business processes to improve efficiency and reduce costs.
Oversee quality assurance and operational excellence initiatives. Collaborate with Finance Team to manage budgets, forecasts, and financial planning.
Monitor financial performance and identify areas for improvement. Track key performance indicators (KPIs) across departments. Ensure operational goals are met and aligned with strategic objectives.
Identify operational risks and implement mitigation strategies. Ensure compliance with industry regulations and internal policies. Work closely with the CEO and other executives to align operations with company vision.
Coordinate between departments to ensure smooth workflow and communication.
Enhance customer satisfaction through efficient service delivery. Maintain strong relationships with partners, vendors, and stakeholders.
Oversee implementation of new technologies to improve operations. Encourage innovation and adoption of best practices. Support recruitment, training, and development of high-performing teams.
Promote leadership development and succession planning. IT SKILLS
+966-**-******* *******@*****.***
IT CERTIFICATIONS
CompTIA A+
Microsoft Certified
System Administrator
Microsoft Certified
System Administrator
with Messaging
Microsoft Certified
Professional
IT Strategy & Governance
Enterprise Systems Knowledge
Cybersecurity Awareness
Data Analytics & Business
Intelligence
AI and Cloud Computing
Digital Transformation
IT Infrastructure & Networking
Project & Change Management
Vendor & Contract Management
Technical Communication
IT and Printing Support
MFP Administration
Asset Management
ERP / HRMS
Structured Cabling
System Administration
IT Helpdesk
End-user Support
IT Procurement
Document Controlling
Digital Marketing
ARNEL S. FACULIN
CHIEF OPERATING OFFICER / IT EXPERT
WORK EXPERIENCE
Tracks Support 1 YEAR
Zeta Technology Manager - Al-Khobar
Saudi Aramco - ECC (Al-Falak) 2 YEARS
System Analyst (ECC Helpdesk and Asset Management
Group) - Dhahran
Saudi Aramco - R & D/C (Al-Falak) 5 YEARS
System Analyst/LAN Administrator - Dhahran
Minah 2.4 YEARS
Office and IT Administrator - Al-Khobar
SPARK (King Salman Park) 1.2 YEARS
Document Controller/ Admin Coordinator - Abqaiq
China Petroleum Pipeline Engineering Co. Ltd.
HR Administration / IT Support Engineer - Fardinayah 2.6 YEARS
Gulf Channels Est.
IT Maintenance Supervisor - Dammam
1 YEAR
Consolidated Power Projects (CONCO) 5.1 YEARS
IT Manager - Al-Khobar
SABIC (Al-Falak)
MFP Support Administrator / End-User Support
Engineer - Jubail
4.9 YEARS
Institute of Public Administration (IPA)
SR. Network Engineer - Riyadh
2 YEARS
Boldtech Sdn. Bhd.
Network and Computer Support Engineer - Brunei
2.8 YEARS
Modern Electronics Est. (MEE-HP)
Technical Support Engineer - Jeddah
1.2 YEARS
SM Equicom
Systems Engineer (Team Leader) - Philippines
1 YEAR
SETECH
Junior Engineer (In-house, Field and Maintenance
Engineer)) - Philippines
1 YEAR
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