Customer Service Assistant Manager
Resume:
Denise Peterman
I am in a wheel chair and I no how to use it.
Fremont, MI 49412
*****************@*****.***
Professional Summary
Hardworking and detail-oriented retail and management professional with 20,years of experience in customer service, sales, and store operations. Proven skills in leadership, time management, and loss prevention. Proficient in cash handling, customer service, and sales management. Seeking a remote work opportunity. Willing to relocate: Anywhere
Authorized to work in the US for any employer
Work Experience
Assistant Manager
Burger King-Fremont, MI
March 2021 to June 2023
Cashier handler,food runner, food prep cleaning for food inspectors management of personal crew vendor computer software
Manager
Dollar General-Fremont, MI
March 2020 to November 2021
• Handled day-to-day operations
• Made daily and bank drops deposits
• Responsible for customer relations
• Handled opening and closing of store
• Handled all sales reporting
• vendors
Assistant Manager
Admiral Petroleum-Fremont, MI
September 2019 to February 2021
Did paper work schedules ordering stocking register customer service iam great at Jimmy Johns Manager
Jimmy John's Sandwiches-Wayland, MI
April 2005 to September 2009
I did it all orders computer work food service got employee of the year 3yr in a row. Did schedules food orders stocking Education
High school diploma in American History
Creston High School - United States mi.
November 1992 to June 1994
Skills
• Leadership
• English
• Time Management
• Loss Prevention
• Pricing
• Retail Management
• Custodial experience
• Communication Skills
• Cash Handling
• Serving Experience
• Store Management Experience
• Assistant Manager Experience
• Delivery Driver Experience
• Shift Management
• Commercial Cleaning
• Restaurant experience
• Supervising Experience
• Recruiting
• Management
• Retail Sales
• Merchandising
• Hospitality
• Basic math
• Great with people
• Microsoft Word
• Customer service
• Sales
• Inventory Control
• Sales Management
• Food Preparation
• Organizational Skills
Certifications and Licenses
Driver's License
January 2022 to January 2026
No tickets
I also drove for Sparks an I need something more stable February 2023 to October 2023
I pick up up what the customer wants an deliver
Assessments
Work style: Reliability — Proficient
January 2022
Tendency to be reliable, dependable, and act with integrity at work Full results: Proficient
Cooking skills: Basic food preparation — Proficient January 2022
Preparing food, using cooking equipment, and converting ingredient measurements Full results: Proficient
Attention to detail — Proficient
August 2023
Identifying differences in materials, following instructions, and detecting details among distracting information Full results: Proficient
Retail customer service — Proficient
May 2023
Responding to customer situations in a retail setting Full results: Proficient
Delivery driver — Proficient
August 2023
Interpreting instructions or signs and solving problems Full results: Proficient
Food service: Customer situations — Proficient
June 2023
Identifying and addressing customer needs in a food service setting Full results: Proficient
Management & leadership skills: Impact & influence — Completed May 2023
Choosing the most effective strategy to inspire and influence others to meet business objectives Full results: Completed
Sales skills — Proficient
May 2023
Influencing and negotiating with customers
Full results: Proficient
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
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