Assistant Manager Customer Service
Resume:
Tamara McAninch
Lockport, NY *****
**************@*****.***
Professional Summary
Customer oriented with 20+ years in the Customer service industry. Hardworking. Efficient team player. Always willing to help wherever necessary to make the workplace run smoothly. Willing to relocate: Anywhere
Authorized to work in the US for any employer
Work Experience
Assistant Manager
AcceptanceNow / Acima-Amherst, NY
December 2024 to Present
Writing up lease contracts for customers
Assistant Manager
Crosby's-Lyndonville, NY
November 2023 to May 2024
Stocking, ordering, inventory, cash handling, scheduling, leadership, Assistant Manager
Speedway LLC-Corfu, NY
April 2023 to November 2023
Ordering,input invoices, daily paperwork to reconcile previous days sales, stocking,scheduling, cashier basically whatever is needed to help the general manager Retail Service Representative
ADVANTAGE SOLUTIONS INC-Buffalo, NY
February 2022 to April 2023
In charge of 35 stores making sure they maintain our never out products. Work with key decision makers getting displays sold into stores. Stock and organize our products on the store shelves. Retail Merchandiser (Part-Time)
Neptune Retail Solutions-Buffalo, NY
June 2021 to December 2022
Place ads in various stores using different types of shelf adapters. Also put down floor talk ads neatly. Follow instructions given in the handheld as far as placement of the ads. Retail Merchandiser (Part-Time)
Hallmark-Buffalo, NY
June 2021 to June 2022
Stock, order and set up displays of cards in various stores Shuttle Driver
Standard Parking Inc-Buffalo, NY
May 2019 to April 2020
Transport clients between parking areas and the airport Shuttle Driver
Hunt Property Solutions-Buffalo, NY
October 2016 to November 2018
· Transport employees for Dent Tower to and from offsite parking lot
· Maintain shuttle van
Bus Driver
Carrier Coach-Blasdell, NY
May 2009 to June 2016
· Followed all rules to safely transport clients to and from programs on time on a daily basis
· Transported clients to medical appointments
· Helped clients on and off the vehicle safely including hooking and unhooking wheelchairs
· Prepared incident reports as needed of any problems on the vehicle
· Maintained the bus on a daily basis by checking lights and fluids as per company policies
· Follow route sheets
· Prepared paperwork showing number of clients, mileage, etc.
· Properly fill out a DOT book per trip
Cashier
Walmart-Lockport, NY
November 2008 to May 2009
· Customer Service
Bus Driver
First Student-North Tonawanda, NY
August 2000 to October 2008
· Safely transported students to and from school
· Followed all safety rules while crossing students getting on and off the vehicle
· Followed all route sheets to pick up and drop off students
· Maintained cleanliness within the bus
· Prepared incident reports as needed of any problems on the bus
· Executed pre-trip and post-trip inspections
· Kept an accurate DOT log book
Education
High school diploma
Starpoint High School - Pendleton, NY
Skills
• Merchandising
• Assistant Manager Experience
• Store management
• POS
• Commercial driving
• Sales
• Product demos
• Shuttle Driving
• Supervising experience
• Schedule management
• Bus Driving
• Up to date with all driving regulations and rules including basic vehicle maintenance
• Basic math
• Cash handling
• Delivery Driver Experience
• Ability to follow instructions properly and operate with minimum supervision
• Communication skills
• Heavy lifting
• Customer service
• Construction
• Social listening
• Cash register
• Ability to drive safely on all kinds of roads in various weather conditions
• Product management
• School Bus Driving
• Interviewing
• English
• Familiar with most routes within Erie and Niagara counties
• Driving
Certifications and Licenses
Driver's License
Driver's License
April 2023 to June 2026
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