Data Analyst Power Bi

James R Sturgill, PMP

305-***-**** *****@*************.*** LinkedIn /in/digitalbeyond/ Miami – Fort Lauderdale, FL, USA Summary

Experienced Technology Leader – over 15 years implementing cloud & software solutions, analyzing & improving business processes

• Proven track record – leading cross-functional teams, driving digital transformation, training, delivering client-focused systems

• Extensive experience – in IT consulting, data analysis, AI, & project delivery in healthcare, government, legal, education sectors

• Skilled – in Agile programs/projects, data-driven decision-making, SQL DB BI reporting, process improvement, & stakeholder collaboration. Strong interpersonal & communication skills to translate business needs into technical solutions for clients

• Certified – PMP with ITIL, Security+, Microsoft 365, Azure Cloud Data AI, Power BI Data Analyst, Power Platform, D365, & more Certifications

PMP ITIL Security+ CySA+ A+ Microsoft 365 MOS Master Excel Expert Power BI Data Analyst Azure Azure Data & AI D365 In Progress: Network+ Six Sigma CSM SAFe MS Fabric Experience

Contract Work

Project Consultant / Technical Trainer Apr 2024 – Present

• Provided project consulting and technical training for multiple Federal government healthcare entities and internal staff for organizations including LCG, Inc & The Academy of South Florida

• Developed and taught comprehensive curriculum focused on Copilot AI adoption in Microsoft 365 core apps, and advanced topics on Copilot Studio, Azure, Power Platform (Power BI Fabric, Automate, Apps, Pages)

● Other topics including Data & AI, Security, Cloud, Customer Service, Train-the-Trainer, Adobe Acrobat, MS 365 Teams, SharePoint, advanced Excel, Azure SQL Database Admin (DP-300), Power BI Data Analyst (PL-300), more Radicle Health / Stabilify

Project Manager / Analyst Feb 2022 – Jan 2024

• Led software modernization project efforts including Agile sprints, business analysis, & quality assurance testing

• Analyzed business needs, developed user stories, & conducted QA testing in acquired startup team Stabilify

• Led Agile sprints of large government Power BI Platform D365 software modernization as PM Scrum Master

• Conducted data mapping and migration to government Salesforce system using Azure DevOps, SQL, & Dataverse

• Participated in Cybersecurity Committee to mitigate risk & implement department-wide policies and procedures Baptist Health South Florida

Identity Access Management Security IAM Analyst Jul 2021 – Feb 2022

• Defined role-based access control (RBAC) for Cybersecurity Operations using Oracle Identity Manager (OIM)

• Improved ServiceNow workflows & documentation for better support & collaboration across teams Enterprise Infrastructure Project Manager / Consultant Jul 2013 – Jul 2021

• Managed Business Technology PMO program with projects on office productivity, device-connected applications, & data transformation upgrades. Also served business analysis functions as needed

• Microsoft 365 Digital Transformation with revamped IT support for effective remote work during COVID-19

• Product Owner overseeing enterprise IoT multi-function devices (MFD) scan / Fax-over-IP expansion

• Consulted clients on portfolio of custom database applications, Intranet redesigns, & support escalations IT Office Automation Analyst Aug 2010 – Jul 2013

• Consulted & trained staff on MS 365 Office productivity, IT orientation, & developed video learning for LMS

• Implemented iPad mobile device management (MDM) & led process improvements saving $1MM+ annually PerfectLaw Software / Executive Data Systems Inc

Customer Engineer / Trainer Sep 2007 – Aug 2010

• Implemented client front office legal software nationwide across the US, providing support & on-site training

• Advised law firms on best practices, utilizing SQL, reports, and custom programming enhancements James R Sturgill

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Experience (continued)

Anton Systems Inc

Applications Integrator / Trainer Oct 2005 – May 2007

• Implemented client helpdesk software in Southeast region, training & supporting users & administrators New Horizons Computer Learning

Computer Applications Instructor Oct 2004 – Oct 2005

• Trained students & consulted clients on Microsoft 365 Office productivity, Excel, databases, Adobe, & more Teleperformance / The Answer Group TAG

Technical Support Engineer Oct 2003 – Jul 2004

• Resolved client issues for large Internet Service Provider (ISP) help desk, formerly The Answer Group TAG Education

• M.S. in Management Information Systems, Florida International University Aug 2006 – Aug 2007

• B.S. in Computer Science, Nova Southeastern University Aug 1998 – May 2002

• Certificate in Cyber Defense (CyberWorks), University of South Florida Jan 2022 – Apr 2022

• Cyber Security Network Technician, The Academy of South Florida Sep 2024 – Feb 2025 Skills

• Project Delivery & Collaboration – JIRA, Confluence, SmartSheet, Monday.com, Slack, Microsoft 365 Office Teams SharePoint Project, Visio, Agile, Scrum, Waterfall, CMMI, Stakeholder Engagement, Business Analysis, Requirements Gathering, User Story Tech Writing, Project Program Portfolio Product Management, Sprint Planning, Retrospectives, Cross-Functional Teams, SME, SaFE, Agile Release Train (ART), Incident Problem Risk Change Mgmt, User Story Tech Writing, Prototyping, & Wireframing

• Quality – Assurance / Engineering (QA / QE), Lean Six Sigma Process Improvement, Kanban, User Acceptance Testing (UAT), Test Case Planning, Defect Triage Tracking, Backlog, Product Roadmap, A/B Testing, IT Service Mgmt (ITSM), Business Process Modeling Notation (BPMN), Robotic Process Automation (RPA), & Selenium

• Training & Enablement – Onboarding, Curriculum Design, End-User Technical Training, Change Management, Public Speaking

• Data & AI – MS 365 Copilot Studio, Analytics SQL DB, Power BI, DAX, Excel, Google Analytics, Monarch, Tableau, Crystal Reports, Access, Machine Learning (ML), LLM, Business Intelligence (BI), Data Management, Analytics, Mapping, Modeling, Integration, Conversion, Sync, Migration, Visualization, Reporting, KPIs, Data-Driven, API, Extract Transform Load (ETL ELT)

• Security & Development – Okta, Ivanti, Oracle OIM OIA, MS Entra, Active Directory (AD), NIST, HIPAA, Policy/Privacy, SDLC, DevOps, API, Python, Kali, NIST, Policy, Privacy, HIPAA, Software Development Life Cycle (SDLC), Low-Code, Azure DevOps, Git, Visual Studio, Python, PowerShell, HTML/CSS, Java, JavaScript, C#, & PHP

• Systems, Cloud, & Other – AWS, GCP, MS Azure, Power Platform, Dynamics 365 CE, CRM Salesforce, ITSM ServiceNow, ERP PeopleSoft & Lawson, EHR Cerner & Soarian, IoT, Mobile Device Mgmt (MDM), Windows, Mac, Linux, Adobe Acrobat, CCWIS SACWIS, Strategy, Sales Engineering, & Security Clearance Volunteering/Committees

Cybersecurity Committee / Culture Advocacy Team CAT Jun 2022 – Jan 2024

• Met regularly to mitigate risk, review post-mortems, and develop policies and procedures for the organization

• Assisted with planning staff activities & on Employee Engagement Subcommittee 2023-2024, acting on employee feedback Microsoft 365 Champion / AWS Study Group Aug 2019 – Feb 2022

• Promoted and supported Digital Transformation initiatives utilizing M365 & similar technologies across the org 2019-2022

• Reviewed course materials weekly for Amazon Web Services (AWS) Solutions Architect Associate exam prep 2021-2022 Volunteer Activities Jun 2019 – Present

• Volunteered for organizations – including Feeding South Florida, Kids Helping Kids, & Junior Achievement BizTown

• Community Organizer – coordinate local technology & financial literacy events regularly for South Florida groups

• Assistant Coach – assisted with coaching activities for youth basketball team 2019 – 2020 Wellness Champion / Green Team Aug 2012 – Feb 2022

• Helped coordinate events to promote health, wellness, & environmentally friendly activities across the organization

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