Data Entry Customer Service

SHANNON SUMPTER

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SUMMARY: Conscientious and reliable with professional experience in the library field. Ability to complete tasks quickly and efficiently. Provides a positive and welcoming environment to all customers and clientele.

SKILLS:

Proficient in Microsoft Windows, Word, Excel, Power Point, and Data Entry

Excellent phone étiquette, types 75 Word per minute

EMPLOYMENT EXPERIENCE :

QUEENS BOROUGH COMMUNITY COLLEGE,

Computer Lab. Technicien : NY, 2019

Assisted the students with their assignments and exams

Clerical Duties: Loaded the printer and faxed documents

MTA, FRANKLIN K. LANE HIGHSCHOOL, NY, 2017

Hall Monitor & Procter:

Provided excellent customer service skills

Handed out MTA brochures and manuals to the MTA students

BOARD OF EDUCATION, LONG ISLAND CITY, NY, 2014

Data Entry 01 Keyed Analyst:

Attended conference meetings on a weekly basis

Input information into the computer database

QUEENS BOROUGH COMMUNITY COLLEGE, NY, 2012

Nursing/Clerical Assistant:

Filed documents in numeric and alphabetic order

Prepared and organized course documents for the classroom

Community & Volunteer Service:

LONG ISLAND JEWISH MEDICAL CENTER, NORTHWELL

Pathology Department

Mailroom Department

EDUCATION:

Queens Borough Community College Administrative Assistant Certificate

Merrick Job & Business Academy Business Administration Certificate

Jamaica High School Business Diploma

Merrick Job & Business Academy Volunteer Certificate

REFERENCES PROVIDED UPON REQUEST

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