Customer Service Order Management
Resume:
Stephanie Gronski
West Hazleton, PA 18202
********@***.***
Objective
To be an astute learner and the best performer in your company, so that I can build an innovative career in your esteemed organization by using my skills and other significant talents.
Education
Lackawanna College Hazleton, PA
Phlebotomy Technician Winter 2009-Spring 2010
Lackawanna College Hazleton, PA
Certified Nursing Assistant Spring 2004-Summer 2004 Work Experience
Lowe’s Home Improvements West Hazleton, PA July 2024- present Back End Clerk
Responsible for processing receiving daily operations.
Coordinate, schedule, and receive daily freight deliveries.
Teach, train, and develop employees on receiving operations. Including completing paperwork, order management, and customer service.
Provide quick, responsive, and professional customer service. Lowe’s Home Improvements West Hazleton, PA March 2002- July 2024 Department Supervisor Sales Floor, Front End and Back End
Responsible for managing daily operations.
Coordinate, schedule, and follow up with projects.
Teach, train, and develop employees on store operations. Including completing paperwork, order management, and customer service.
Provide quick, responsive, and professional customer service. Department Manager Installed Sales
Responsible for managing daily operation of Installed Sales.
Coordinate, schedule, and follow up with projects.
Perform job site inspections to ensure projects are being completed properly and professionally.
Processing installer invoices and obtaining credit from vendors for defective merchandise.
Teach, train, and develop employees on the installation processes.
Including completing paperwork, order management, and customer service.
Provide quick, responsive, and professional customer service. Northeast Light & Sound Hazleton, PA January 2000- May 2002 Secretary/Wireless Sales Representative
Responsible for Accounts Receivable/Payable for vendors.
Organizing, maintaining, & scheduling daily office duties.
Service new and existing accounts.
Establish new customer accounts.
Place, pack out, and maintain inventory.
Introduce and educate clients on all products and promotions. Stephanie Gronski
18 Fawn Drive
West Hazleton, PA 18202
********@***.***
Hi-Tec Wireless Hazleton, PA January 1999- January 2000 Wireless Sales Representative
Establish new customer accounts
Service new and existing accounts
Display, pack out, and maintain inventory
Introduce and educate customers on all products and promotions
Contact this candidate