Customer Service 20+ years. Event planner and coordinator for Guest Ra
Resume:
Lyna
Phipps
Objective
Reliable hardworking,with dynamic skills in customer service. I have over 20 years experience, as a host at a guest ranch, a manager in food service, a graphic artist for a local newspaper, a receptionest, and owning my own office supply company in rual town. All of these positions required ensuring customers were more than satisfied with the service they received. Keeping customers happy is great, but giving them a reason to return is even better.This is why I have been successful in customer service. I also have a unique ability to get along with any type of person, another quality that is key to customer service. Willing to travel as needed to fulfill position.
~Employment~
April 2020-September 2022
Pro Aggregate Inc
Commercial Driver
Pick up and deliver rock,lumber, mulch, etc daily. Working with one company to another guarantee all are pleased and satisfied with product.
November 2017–February 2020
River Commons Senior Living • Kitchen Supervisor
Developed and implemented strategies to enhance team performance, improve processes and increase efficiency.
Supervised kitchen staff team of 5 and assigned various stages of food production. maintaining positive and productive atmosphere to enhance employee experience.
August 2012–March 2017
McDonalds • Assistant Manager
Planned and prepared workflow schedules, delegating tasks for a 20-member team.
Responded to customer concerns efficiently, accurately and with detailed information.
Kept food storage and preparation equipment in good working order to maximize safety and cost-efficiency of operations.
Education
Burney High School, Burney, Ca
1984-1988
Lifetime CSF Member - 3.85 GPA
Student Body Spirit Commissioner
Diploma
Shasta College, Redding, Ca
2020-2021
Heavy Equipment Operators Certificate
Dean’s List 3.9 GPA
Class A California Driver's License
Logging Equipment Class –Skidder -Processor -Hot Saw -Loader
Volunteer
Shasta College Heavy Equipment Club
Club Secretary
100+ hours Community Service (Property clean-up)
200+ hours seat time
39547 Thrush Rd
Cassel, Ca 96016
********@*****.***
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