Customer Service Engineering Technician

NAVJOT KAUR

***************@*****.***

Ph no. 647-***-****

Address: Mississauga L4T 2W7

TECHNICAL SKILLS

Programming Languages: HTML, CSS, Java

Networking: Basic Cisco Networking

Possesses extensive knowledge of smartphones, tablets, computers, and wearable technologies

SOFTWARE USED:

MS-WORD

Visual Studio

Trello Board

SOFT SKILLS:

Strong Communication

Multi-tasking

Adaptable

Time Management

Flexible

PROFESSIONAL SUMMARY

Knowledgeable, performance-driven and detail-oriented web

developer seeking a beginner role to enhance and explore my technical

and soft skills gained in last two years. Proficient in HTML, CSS, Java,

MS Office, Trello Board. Having strong command in networking

concepts.

Seeking to learn and acquire skills that along my current knowledge can

be applied for the benefits of organization and self.

EDUCATION:

Computer Engineering Technician(Diploma)

Northern Pures Technology College (2022-2024)

WORK HISTORY

Tim Horton – Supervisor

North York, Mississauga 05/2022 - Current

Helped lead a team of up to 14 employees per shift to fulfil customer orders in a timely manner.

Supervision and coordination of employees for the preparation of food to company standards, rapid order-taking while ensuring quality customer service, restaurant cleanliness and other activities related to daily operations.

Resolve guest complaints and turn potential negative situations into positive ones.

Demonstrated adaptability in a fast-paced environment, efficiently multitasking to fulfill customer orders promptly while maintaining a high standard of accuracy.

Capable of recommending and providing additional products and services to enhance customer satisfaction.

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