Customer Service Quality Control
Resume:
Stacy Wilson
Good, caring,hard worker
Toledo, OH 43609
**************@*****.***
Professional Summary
Imma good leader and assisting the staff with training and development. I'll go the extra mile. To make sure the customers are satisfied too Willing to relocate: Anywhere
Authorized to work in the US for any employer
Work Experience
Shift Manager (full-time)
Meritage Hospitality Group - Wendy's-Toledo, OH
February 2025 to March 2025
• Maintained high standards of quality control to ensure customer satisfaction
• Provided ongoing coaching and mentoring to team members, supporting their professional development
• Resolved customer complaints or issues promptly while maintaining a positive brand image Crew Member
Meritage Hospitality Group - Wendy's-Maumee, OH
August 2024 to February 2025
I work the grill,fryer. Prep opener and closer
Shift Manager
IHOP-Toledo, OH
March 2024 to June 2024
I take orders. Pass out. Clean up for next customers. Training to be manager
Server
Bob Evans Restaurants-Maumee, OH
May 2023 to January 2024
I take drink and food orders. Serve drinks and food. And bus the tables. With great customer service with a smile
Shift Manager
IHop-Toledo, OH
June 2022 to May 2023
I work in the morning. And afternoons
I take customer order. I get the drinks and serve the food. WITH A SMILE! Education
High school diploma
Bowsher High School-Toledo, OH
August 1999 to June 2003
Skills
• Food Preparation
• Communication skills
• English
• Guest services
• Cash handling
• Sales
• Delivery driver experience
• Food handling
• Beginner
• Cash register
• Food safety
• Customer service
• Driving
• Basic math
• Leadership
• Cooking
• Hospitality
• Serving
• Order entry
• Dishwashing
• POS
• Food service
• Analysis skills
• Restaurant experience
• Supervising experience
Certifications and Licenses
Driver's License
July 2020 to September 2024
Contact this candidate