Inside Sales Customer Service
Resume:
Tammy D Warren
Hockley, TX 77447
(281) -777-2840
************@*****.***
Skills
● Customer Service
● Coordinate freight and drivers for shipments
● Sales / Inside Sales / leads management
● Dispatch Drivers
● Technical Configurations for IT equipment
● Cisco CCW Tool & SCC Tool
● State of Texas Contracts
● Formal Proposal and Bid Documents
● HP Storage Sales Specialist
● Cisco Sales Expert
● Landstaronline.com
● DAT 360
● Internet Truckstop
● MS Word, Excel, Outlook, Access, Power Point, & Visio
● Netsuite
● Hubspot
● Salesforce
Experience
May, 2024 to July, 2024
Cherokee Nation Home Health Services
● Manage 4 clients
● Maintain housekeeping, meals, errands and anything the client needs.
● Coordinate schedules, medications and grooming.
● Update supervisor of any issues.
● Provide documentation on all tasks performed at the clients home. January, 2023 to April, 2023
Meiborg Bros Inc. Houston, TX -Senior Inside Sales
● Manage 4 agent / brokers
● Maintain current customer relations
● Prospect - outside sales
● Coordinate freight with carriers and fleet management 2
● Spot bid daily on existing customers, and coordinate the carrier or driver for loads
● Updates - tracking and tracing
● Provide documentation required to bill loads
October, 2022 to October, 2023
Southwest Star Inc. Houston, TX - General Manager
● Coordinate freight and drivers for shipments for existing customer
● Sales / Inside Sales / leads management
● Dispatch Drivers
● Create Freight Bills and Bill of Ladings for loads
● Track / Trace / Maintain load until completion
● 24/7 service for both drivers and customers
● Maintain sales and all information on all loads and revenue in Hubspot July 2016 - September 2022
LJTSI - Landstar Agency Houston, TX - Senior Agent
● Coordinate freight and drivers for shipments for existing customer
● Sales / Inside Sales / leads management
● Dispatch Drivers
● Create Freight Bills and Bill of Ladings for loads
● Track / Trace / Maintain load until completion
● 24/7 service for both drivers and customers
● Provide documentation required to bill loads
● Maintain sales and all information on all loads and revenue
● Currently gross $50,000+ a week revenue for 4 years
● Post loads and manage load boards (Landstaronline.com, DAT, Internet Truckstop) March 2015 to July, 2016
Bobtail Express Houston, TX -Fleet Manager, Inside Sales
● Sales / Leads / Coordinate meetings
● Coordinate freight and drivers for shipments
● Work with equipment management to ensure all equipment was in best condition
● Purchasing of trucking equipment, supplies and maintenance of trucks
● Dispatch Drivers • Enter load into system and manage paperwork
● Track / Trace / Maintain load until completion
● 24/7 service for both drivers and customers
● Provide documentation required to bill loads
● Maintain daily spreadsheet of driver’s location and daily duties
● Post loads and manage load boards (DAT and Internet Truckstop)
● Maintain all brokerage information. Setup carriers, dispatch, invoice all loads
● Customer service to all customers giving updates, ETAs and notifying once load is complete 3
July 2011 to May, 2012
ENETSolutions Houston, TX - Senior Inside Sales
● Customer Service
● Technical Quotations to include Configurations
● Purchasing, Expediting & Shipping
● Sales Reports
● Maintain State of Texas DIR contracts • Support Sales Team
● Coordinated formal requests for proposals
July 2007 to July 2011
NWN Corporation Houston, TX - Senior Inside Sales
● Customer Service
● Technical Quotations to include Configurations
● Purchasing, Expediting & Shipping
● Sales Reports
● Maintain State of Texas DIR contracts
● Support Sales Team
● Coordinated formal requests for proposals
March 2005 to June 2007
Cherokee Nation Industries Tahlequah, OK - Senior Customer Service Representative
● Customer Service
● Provide Quotations and Availability
● Purchasing, Expediting & Shipping
● Maintain Open Order Reports
● Work with manufacturers on custom orders
September, 1987 - May 1989
Northeastern State University,Tahlequah, OK - Not complete Studied required courses and studied criminal justice. References
Lar Lopez BNSF Corporation Senior Account Rep 352-***-**** Zach Meiborg Meiborg Inc. Owner 815-***-****
Chris Dale LJTSI Landstar Agency Owner 479-***-****
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