Customer Service Quality Assurance
Resume:
Latisha Black
Memphis, TN *****
***********@*****.***
Professional Summary
I'm a very hard worker and I like new challenges in work places if it helps my opportunity to grow in the market.
#readytowork
Authorized to work in the US for any employer
Work Experience
PCA Personal Care Assistant
Kirby Pines Retirement Community-Memphis, TN
March 2023 to Present
1. Mondays give out medication only to residents.
2. Tue-Sun I sit with residents and go to doctors appointments . Picker and Packer
Penmac Staffing-Memphis, TN
January 2023 to Present
1. pick orders up on pallet jack
2. pack orders ready to be sent out
Quality Assurance Analyst
Mimeo-Memphis, TN
August 2022 to December 2022
1. To inspect photo books to in sure theirs no blurts or white lines on photo 2. make sure books or alined properly before getting shipped out 3. did labels and shipping for photo area
Cashier
Sam's Club-Southaven, MS
June 2021 to February 2022
1. Greet customers and ring up purchased items
2. Give correct change /receipt
Cashier/Customer Service
MAPCO-Germantown, TN
March 2021 to June 2021
1. To greet customers
2. ring up purchase and give correct change to customer/ receipt Packing/ RF Scan gun
ProLogistix-Memphis, TN
January 2020 to March 2020
1. Weigh package
2. Label appropriate package
3. Inspect package
4. Inventory
Housekeeping
Saint Francis Hospital & Medical Center-Memphis, TN September 2016 to December 2019
1. Dusting / polishing
2. Clean vacant rooms, patient's room
3. Restrooms / break rooms
Dietary Aide
Majestic garden rehabilitation-Memphis, TN
February 2013 to September 2016
1. Prepare food
2. Serve meals / beverage/snack's
3. Ensure food safety
Janitorial/ housekeeper
ServiceMaster-Memphis, TN
April 2006 to January 2010
1. Clean building
2. Remove debris
3. Vacuum
4. Empties trash receptacles
5. Restrooms/ break room
Cashier/Customer Service
The Fresh Market-Memphis, TN
September 2003 to February 2006
1. Count down register
2. Give receipt/ correct change
3. Greet/ assist customer
Cashier/Retail Associate/sales
1- Mapco Express-Memphis, TN
January 1999 to August 2002
1. Greet customer's
2. Count down register
3. Give correct change/ receipts
Education
Some high school in General
William Smith High School-Aurora, CO
February 1994 to April 1996
Skills
• Communication skills
• RF Scanner
• Meal Preparation
• Food Safety
• Cleaning Experience
• PCA (2 years)
• Customer Service
• Pallet Jack
• Packaging
• Dietary Aide Experience
Certifications and Licenses
First Aid CPR AED
June 2018 to June 2020
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