Business Analyst Product Development

David T. Francis, MBA, PMP

Senior Business Analyst/Technology Manager: Product Development Process

Model Based Digital Thread/Enterprise

Melbourne, FL Phone: 239-***-**** ***********@*****.***

Most recent focus, MBDT&E, BAE Systems, Defense: Newport News, DRS, Boeing, Mid-level security clearance – in remission.

An accomplished, results-oriented PLM, ERP, MRP, MES, and SCM solutions expert with a proven track record managing large-scale corporate logistics investments, process redesign and organizational change across technologies and geographies. While also possessing strong communication and interpersonal skills and experience supporting diverse technology & operational leaders and stakeholders.

People and Process Oriented – Windchill SME

1.Deep and Broad Understanding of Windchill PLM

a.Product Data Management/Utilization

b.Technology and Process Focus

c.Administration, Configuration, Customization, Upgrades, Integrations, Module Extension Support

d.Change Management / Workflows / Release Processes

e.Approval / BOM Management / Structure

f.Many Industries / Disciplines & Global Implementation and Support

2.Business Focus

a.Budgeting/Value/ROI/Benefit

b.Challenges/Robust Problem Solving and Solutions

c.Organization Change Management

d.Program/Project Management, PMP, Agile, SCRUM, SDLC, ALM

3.Implementation

a.Discovery

b.Planning

c.Execution

d.Use Cases/Test Cases/Validation

e.Documentation

4.Extended Enterprise

a.Engineering

b.Manufacturing

c.Testing

d.IoT

e.Supply Chain

5.Integration/Migration

a.Multiple Systems/Technology Integration

i.ERP, MRP, MES, Quality, SCM, UDI, Compliance, Multi-CAD, eCAD, etc.

OVERVIEW

Business Analysis

Team Leadership

Product Development Process Improvement

Innovation, NPI, Product Portfolio & Corporate Strategy

Cross-discipline Process / Technology Integration

PLM/MES/ERP/SCM/QM/SVC Implementation / Administration / Data Utilization / Integration

Technical Program / Project Management

PMP, Agile, and Scrum Methodologies

Lean/6-Sigma/Kanban/Kaizen

BACKGROUND

PLM/CAD/MES: Windchill/PTC * Oracle Agile * SAP PLM * Solidworks * Allegro

Business Systems: SAP * Oracle * M2M * Deltek * DOD * SCM * SVC *QM

Industries: Health Sciences * Consumer Goods/Electronics * Automotive * Aerospace * Defense * Shipbuilding

Foundation: Google Suite* Windows/MS Office, * Atlassian Suite Expertise/Admin * Adobe * ALM

QUALIFICATIONS

Many years of experience implementing PLM and product development related systems/processes in many industries, Automotive, Aerospace, Defense, Electronics, Consumer Goods, and Life Sciences.

Leverages deep subject matter and functional process expertise to influence direction/decisions of project implementation to help internal/external stakeholders identify and meet their goals.

Collaboratively manages projects and develops practical implementation plans that consider all implications on productivity, policy, culture, infra-structure, and stakeholders.

Performs assessments and listens to internal/external customers to understand and anticipate their needs and determine their priorities in the context of the overall enterprise.

Generates practical, sustainable, and creative options to solve problems, enhance productivity, and create business opportunities while maximizing existing resources.

Works well with vendors and suppliers, with great written and oral communication skills, has a keen sense of value and the ability to motivate teams to collaborate.

Excellent knowledge of office and project tools to communicate value and planning of implementing new technology and processes to C-level management and throughout the user community.

Proactively develops and maintains technical knowledge in specialized areas, remaining up to date on current trends and best practices.

RESPONSIBILITIES

Capture, translate and interpret functional requirements into specifications for projects, processes, technology, and documentation

Technical Project Management: advise on systems/applications integrations, planning, mapping technology to processes, scope, testing, design reviews, implementation, robust communication in all directions, close out and capturing/leveraging lessons learned

Leverage best practices and comprehensive technical knowledge to advise stakeholders regarding specialized areas of expertise, e.g., PLM, product development related technologies and processes, and support and integration with peripheral systems, such as manufacturing, service, and business systems

Recommend opportunities for improved workflow and processes, detailing the process’s strengths - developing supporting business case(s) for technology implementation/configuration, process enhancement, and data applicability/utilization

Leadership relative to configuration management, quality management, lean manufacturing and regulatory / compliance strategies, processes, and methodologies

Support the implementation process, leading and/or aligning the efforts of the product development environment with strong internal / external partnerships and liaisons.

Liaison to PTC for Windchill enhancements and easier installation and support, as well as ECAD, cabling, etc.

EMPLOYMENT HISTORY

Global A&D Senior Business Analyst / Delivery Architect/CAD-PDM-PLM

Circor (Kforce) – Sr. PM and Implementation Specialist Product Development 11/23 -Present

oManaged technology and process implementation for A&D sites globally

oDefined and executing a path forward for the product development organization(s)

oCAD/PDM/PLM – data utilization, processes, collaboration, integration, advanced technology

Senior Business Analyst / Delivery Architect/PLM

BAE Systems, (HCL) – Manager – Model Based Digital Thread and Enterprise (MBDT&E) 4/22 – 1/23

oManaged a group of 6 from MBDT Process inception, SE, OSLC, Digital Thread, Windchill xBOM, to ESI export to Oracle ERP and MES – Connecting Product data and Digital Twin throughout the Product development process and supporting into maintenance and sustainability

oIncluding – Doors, Cameo, OSLC, (DT Tools), Windchill PLM+, MPMLink, Digital Manufacturing, ESI integration to Oracle, Infrastructure, Project Management, and downstream Planning and usage

Professor PLM – Consulting, Implementation and Process Improvement

Aug. 2020 - 2021

●Gilead Sciences: Pharma/Recipe Management

oFDA Pharma, flat BOM Management, enhancement, implementation, training

oGlobal Supplier Data Steward – traceability, reconciliation of global supplier throughout the PLM and business

●Johnson & Johnson: Pharma/Data Migration

oContributor and PM on migrating medical device and pharma data from FDA to EUDAMED, GUDID, etc.

o systems management, (Agile, Trackwise, Oracle)

oSAP PLM evaluation – contributor to the evaluation of the SAP implementation of business systems and PLM

●AGCO Corp

oContributor on a large team supporting PDM Link integration with SAP, MPM Link, service modules, catalogs, and documentation.

Industry 4.0: Senior Business Analyst / Delivery Architect/PLM

Capgemini – Consulting across industries, North America NGNN March 2019 – March 2020

●Assessment, definition, implementation, and project across industries and disciplines in product development processes and technology. Focus on Industry 4.0, including: product development teams, tools, and processes – PLM, CAD, ECAD, Manufacturing, Supply Chain applications implementation and administration – BOM Management, ECOs and Workflow definition, interface with business systems – North American Windchill Team.

Senior Business Analyst / Product Development Processes/PLM

Arthrex Inc. – Medical Implants and Devices – Validate Systems and Integration January 2017 – July 2018

●Implemented and drove all aspects of business processes, with a focus on product development teams, tools, and processes – PLM, CAD, ECAD, Manufacturing, Supply Chain applications implementation and administration – BOM Management, ECOs and Workflow definition, interface with business systems - (Oracle Agile PLM and Windchill)

Senior Business Analyst / Technical Program Manager

Google: Servers, Fiber, Loon (WIPRO) September-December, 2016

●Implemented and drove all aspects of business processes, with a focus on product development teams, tools and processes – PLM, CAD, ECAD, FW, SW, Supply Chain applications implementation and administration – BOM Management, ECOs and Workflow definition, interface with business systems - (Oracle Agile PLM and Windchill)

Senior Business Analyst / Technical Program Manager

SmartThings IoT August 2015 – August, 2016

●Implemented and drove all aspects of business processes, with a focus on product development teams, tools and processes – PLM, CAD, ECAD, FW, SW, Supply Chain applications implementation and administration – BOM Management, ECOs and Workflow definition, interface with business systems

●Product scope, release, QA, beta test, support and PM of Visual Display team US and Korean – (Arena, Windchill)

Senior Business Analyst / Program Manager - Engineering / Business Transformation, (PLM)

Lenovo x86 Acquisition of IBM Server Business (DynPro) June 2014 – August 2015

●Responsible for significant cost savings and productivity gains/enhancements through managing the transition from IBM PLM, business systems and processes to the Lenovo processes and way of leveraging this data into internal business systems and the existing Windchill PLM system through configuration and customization – IBM teams/Lenovo Teams/Stakeholders/End Users

●Drove teams as we defined, refined and implemented product development, delivery, and supporting systems, (e.g., PLM, Supply Chain, Sales Configurators – interfacing with ERP/SAP, Procurement, Development, etc.) – (Windchill, Enovia)

Senior Business Analyst / Technical Program Manager & PLM Admin

DRS Defense (security clearance, expired) November, 2009 - April, 2014

●Managed a team of 4 including, ERP, Windchill, Agile PLM, SharePoint, and CRM resources to upgrade and enhance these systems and surrounding processes,

●Sole administrator, support and implementation lead focused on PLM technology for leveraging product data from design through manufacturing in support of DRS-TS products, including BOM Management, ECO Processes, Supply Chain, Quality management, integration with MES, Deltek, and M2M ERP systems

●Evaluated, recommended, implemented and upgraded new technology and processes throughout the product development processes, PLM, CAD, MES, Service, HW, FW, SW

●Drove process improvement for the entire product development process, and how to leverage data and technology throughout the extended enterprise and integrate with business systems - (Oracle Agile PLM and Windchill)

Senior Technical Program Manager & Implementation Specialist

Boeing 787 – Manufacturing Process Definition, (MPD) (Fujitsu North America) October, 2007 - March, 2009

●Defined and implemented technology for leveraging product data from design through manufacturing and into the lifecycle of the aircraft, such as assembly, service and maintenance

(PLM/CAD/BOM, Mfg. Instructions, Visualization = Mfg. Process Definition (MPD))

●Drove the direction of the technology and processes, internally, externally and in conjunction with vendors

●Leadership and PM in defining these processes and technologies within constraints of technology, all concerned stakeholders, and policy/regulatory considerations

●Drove multi-disciplinary teams and the approach to integrate disparate organizations, technology, infra-structure as well as internal and external landscapes – (Enovia)

EDUCATION

University of Phoenix (campus): MBA/Technology Management 1999

Eastern Michigan University: BS – Industrial Technology (CAD/CAM) 1987

PMI: Project Management Professional (PMP) 2011

RECOMMENDATIONS/REFERENCES

* Dean Hemstreet (VP Samsung) * Albert Carr (Dir. Samsung/DRS) * Russ Taylor (VP Samsung)

* Paka Antle (VP DRS) * Chris Sharpe (Lenovo) * Tony Wright (Dir. Boeing)

* Many More Available Upon Request…. https://professor-plm.com/leadership/

ADDITIONAL EMPLOYMENT HISTORY

SAP PLM Consultant Merck – Life Sciences 2009

●Captured/defined/recommended an enhanced product development environment - technology/processes (SAP PLM)

Senior Technology Management Consultant – SAP PLM, Dassault CENIT 2006 – 2007

●Pre-sales and implementation of SAP PLM solutions in conjunction with Dassault/CATIA application suit, Adobe 3D and Live Cycle, Right Hemisphere visualization, and other peripheral applications and solutions

Sr. Technical Program Manager & Implementation Specialist PLM/Concurrent Product and Process Definition

International Technegroup, Inc. 1998 - 2006

●Professional management consultant providing product and manufacturing process development and information technology consulting services to high technology, discrete manufacturing clients

Senior Implementation Specialist / Consultant

PTC 1994 - 1998

●Lead in providing knowledge and direction towards implementing/enhancing product development technology and processes, throughout the product lifecycle, form concept through manufacturing and services

●Lead on PLM strategizing, definition, implementation: Process innovation, technology application at General Motors, many other companies, and PTC - ProE, ProPDM, Windchill, many other modules

City University Grad School Adjunct Instructor - PMP/Process Innovation 2009

e.Communication

f.Training

g.Compliance

h.Process Enhancement

i.Innovation

j.OCM

e.Problem Resolution

f.PTC Vendor Liason

g.Leverage Product Data

h.“As-Is” – “To-Be” Mapping

i.User Focus, Efficiency, Collaboration

f.Quality

g.Shipping

h.Service

i.Regulatory

j.UDI – Submission, Labeling

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