Customer Service Sales Associate
Resume:
Fecynec Stacy
Cape May, NJ *****
**********@*****.***
Professional Summary
Looking for a year round employment as a fuel attendant.
Anticipation of serving others in a work environment.
Authorized to work in the US for any employer
Work Experience
Cashier/Sales Associate
ShopRite Supermarkets-Rio Grande, NJ
August 2024 to Present
• Processed customer transactions accurately and efficiently, handling cash, credit cards, and electronic
payments
• Provided exceptional customer service by greeting customers with a friendly demeanor and addressing
their inquiries or concerns
• Ensured cleanliness and organization of the checkout area, including bagging items properly and
restocking supplies as needed
• Utilized point-of-sale (POS) system proficiently to process discounts, coupons, gift cards, and loyalty
rewards programs
• Resolved customer complaints regarding pricing errors or product availability with professionalism
• Managed customer complaints or concerns promptly, ensuring a positive resolution and maintaining
customer satisfaction
• Developed rapport with regular customers by remembering their preferences and providing
personalized service
Shift Leader
Aetna, CVS Health Company-North Wildwood, NJ
February 2025 to April 2025
Cashier,Store Associate,Shift Leader
Oversee store employees
Take over Manager role when manager is not at store
Ensuring all employees complete their task
Pulling,counting, all cash registers,including
pharmacy registers and self checkout units
(8 in total)
Completing Verification of register drawer amount into computer
Transportation of funds into safe
Process reports
Helping customers with the self checkout units
Complete refunds or price modifications when necessary
Front facing store items
Greet each customer
Perform register functions to finish customers' purchasing transaction
Lock and close the store upon leaving
Complete inventory
Communicate and check vendors
Stock
Store and label damaged items
Create and place labels on items
Delivery Driver
Eastern Supply Company-Whitesboro, NJ
August 2024 to January 2025
Scanning items to be delivered to customer
Driving to customers' location with the specifically ordered parts
Scanning work identification badge and scanning vehicle used at the time of delivery
Driving company vehicles to a car wash
Vacuuming company vehicle at the chosen car wash
Checking vehicles' coolant,wiper fluid,and oil levels and adding to the area that requires an increase
Using items to ensure safety and cleanliness as required by company policy
• Maintained accurate records of deliveries, including time of delivery, recipient's name, and any special
instructions
• Delivered packages and goods to customers in a timely and efficient manner
• Ensured the safe handling and transportation of fragile or perishable items
• Managed delivery routes effectively to optimize efficiency and minimize fuel consumption
• Collaborated with dispatchers to coordinate daily delivery schedules
• Maintained a clean driving record throughout employment tenure
• Demonstrated strong problem-solving skills when faced with unexpected road closures or traffic delays
• Cultivated positive relationships with regular customers through friendly interactions
• Followed established safety protocols for loading/unloading packages or goods from the vehicle
• Effectively maintained cleanliness and organization of company vehicles at all times
Retail Associate/Stock
Advanced Auto Parts-Rio Grande, NJ
April 2024 to July 2024
Assisted customer in ordering or locating product specifically manufactured for their vehicle.
Utilized computer to identify the part that the customer needed .
Imputed car identification, such as year,make,model,license or Vin number to find the automotive part.
Retrieved item for the customer that they wished to order.
Completed skills testing.
Wrapped pallet of returning items in preparation to go to the warehouse associated with the company.
Handled batteries and transported batteries for the customer.
Utilized store ladder to reach items on higher shelves.
Secretary/Manager
Astronaut Motel-Wildwood Crest, NJ
July 2017 to October 2017
Created motel reservations for arriving guests
Accepted customer's payment and provided proper change due
Made parking passes
Gave customer room key
Greeted guests upon arrival
Emailed motel room details and payment history information to guests before their arrival due
Used Exneelo program to input customer's private information and payment history
Answered telephone in a professional and courteous manner
Provided room details regarding room layout
Cleaned pool area, closed poolside table umbrellas
Retrieved items left in the pool
Locked pool entry and exit gate
Closed barbecue area
Folded towel,sheets,washcloths
Gave requested materials to customer if it fell within work rules
Cleaned office
Server
Wilbraham B&B-West Cape May, NJ
July 2008 to February 2009
Dinner Server
Hot Spot Restaurant-Wildwood, NJ
July 2007 to September 2007
Served customer their dinner
Greeted customer
Received payment
Provided change due
Breakfast/Lunch Server
The Cove Tavern-Cape May, NJ
April 2007 to September 2007
Served guest breakfast & lunch
Education
3 years college in Nursing
Atlantic Cape Community College
September 1991 to June 1994
Skills
• Basic math
• Customer service
• Shift Management
• POS System (2 years)
• Delivery Driver Experience (1 year)
• Detailing
• Car Wash
• Driving (9 years)
• Cash Handling (10+ years)
• Load & Unload (8 years)
• Communication skills
Certifications and Licenses
Driver's License
Contact this candidate