Project Manager Senior
Resume:
VOLUNTEER
INVOL VEMENT
Richmond Animal Care and Control
- Socialize adoptable dogs and
cats, both at the agency facility
and bring them to local
restaurants and breweries to
meet potential adopters and get
used to new environments.
- Assist with cleaning, laundry,
and other facility needs.
SKILLS
- Project Management
- Organization & Time-
Management
- Communication &
Collaboration
- Data Recording & Reporting
- Microsoft Office & Teams
- Project Management
Systems: Hub Procure, efi
Pace
- Adobe Suite
- Smartsheet
- FileZilla
************@*****.***
Richmond, VA
PROFESSIONAL EXPERIENCE
Senior Project Manager January 2022 - March 2025
HH Global
- Responsible for all aspects of production, purchasing, and execution of a high volume of complex client print and merchandise point of sale programs.
- Working with client stakeholders, suppliers, internal team members, and external stakeholders via cross-functionals to ensure projects are purchased and delivered correctly with attention to quality and competitive pricing.
- Build and manage relationships of clients, including interpreting client requirements, providing innovative solutions, and overseeing all production processes to ensure efficient workflow and smooth handoffs.
- Inputting all project specifications and data into multiple internal procurement systems and maintaining key data points including quotes, purchase orders, shipping documents, and invoices. Ensuring all data tracking and achievement of key performance indicators is consistent with client requirements and internal standards.
- Research, gather content, compose and circulate a monthly Innovation Newsletter to the client.
- Assist in training new Project Managers on the account on all aspects of operating procedures, quoting, production organization, invoicing, skills, and programs.
Project Manager / Account Manager May 2016 - January 2022 Worth Higgins & Associates
- Daily management of 120+ ongoing print jobs for various customers, including production of direct mail, fulfillment, promotional material, business material, sales collateral, books, stationery, and other printed media. Used EFI Pace management information system to input and track jobs in production
- Simultaneously supported up to 6 sales representatives with their customers, vendors, and others in the company to complete jobs through production on desired timelines.
- Regular and prompt contact with customers to submit price estimates, provide press proofs, respond to inquiries, notify of adjustments, and resolve concerns to meet customer expectations.
Department Trainer May 2019 - January 2022
- Wrote, edited, and created new SOP entries for the Account Management training guide as well as trained the new hires on all aspects of operating procedures, skills, and programs. Newsletter Author February 2015 - January 2022
- Coordinated with Human Resources and Marketing Director to develop, design, and distribute bi-weekly internal newsletter for company news and announcements.
Wellness Committee Member February 2015 - January 2022
- Coordinated company wellness events and health incentive programs for employees.
Receptionist February 2015 - May 2016
- First contact with clients, vendors, and employees, both in-person and by phone, to uphold positive relationships and company image.
- Provided administrative support across the company. Responsible for maintaining records, invoices, or other internal documents, along with managing mail and invoice payments.
Marketing Assistant July 2014 - January 2015
Franchise Well
- Communicated and scheduled with clients; maintained internal files and reports; managed website, newsletters, and other external communications. Megan Rellick
EXTRACURRICULAR
JMU Madison American
Advertising Federation, 2013 -
2014
- Assisted in designing an
advertising campaign for a
national brand; performed survey
research, executed full the
campaign plan, presented in
regional competition.
JMU First Year Orientation
Guide 2012-2013
- Help acclimate first years with the
campus. Build trust to be a constant
support contact to the new students
while navigating the transition
EDUCATION
James Madison University,
May 2014, Bachelor of Science
Double Major:
1. Communication Studies,
2. Media Arts & Design
GPA: 3.5
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