Delivery Driver Operations Management

PRISCILLA BURKS

**** *********** ***. *********, ** 75134 · 214-***-****

******************@*****.***

Highly accomplished owner-operator with the demonstrated ability to excel in the performance of multiple roles. Experienced in business, construction, and operations management. Leader, Mentor, and Relationship builder.

EXPERIENCE

01/2014-08/2018

OWNER OPERATOR, Kids Corner Daycare and learning center-dallas, tx

Established budgets, negotiate cost with vendors, and reduced expenses

Created successful marketing and promotion plans that drove revenue growth.

Developed and implemented a detailed business plan to get the operation running on the best foundation.

Managed payroll, record keeping, and compliance tracking. Also, managed inventory levels to stay within current demands.

11/1995 – 03/2017

CITY LETTER CARRIER, SUPERVISOR, MYSTERY SHOPPER United States Postal service- carrollton, tx

Produced daily reports and documents for senior team members.

Developed new process for employee evaluation, which resulted in marked performance improvements.

Managed a routine route where deliveries were made in a manageable timeframe.

Sort and distributed mail by delivery driver as well as walking local routes

EDUCATION

09/1978- 06/1981

HIGH SCHOOL DIPLOMA, Wilmer-Hutchins H.S- Dallas, TX

01/1982-06/1984

ASSOCIATE DEGREE, Cedar Valley Community College-Dallas, TX

SKILLS

Regulatory compliance

Business Administration

Mentoring and Coaching

Staff Management

Customer Service

Computer Skills

Microsoft WORD

Microsoft EXCEL

OUTLOOK

Data Collection and Analysis

ACTIVITIES

Awarded top performance collector for Capital One.

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