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Medical Assistant Customer Service

Location:
Stonecrest, GA, 30035
Posted:
June 25, 2025

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Resume:

KAMAYAH RANSOM

MEDICAL ASSISTANT

CONTACT

678-***-****

**************@*****.***

Decatur, GA 30032

SKILLS

Vital Signs & Measurements

Urinalysis

Venipuncture Procedure

Exam Room Set Up

Injections

Verifying Insurance

Insurance Verification

PROFESSIONAL SUMMARY

Accomplished individual with demonstrated expertise in patient intake, scheduling appointments, medical records management, and insurance filing. Proficient in both administrative and clinical duties including vitals, injections, lab draws, and patient education. Committed to providing exceptional patient care and satisfaction.

EXPERIENCE

November 2023

Barista

Starbucks, Decatur, GA

Built loyal clientele through friendly interactions and consistent appreciation.

Maintained working knowledge of restaurant's policies and procedures.

Organized and cleaned restaurant during downtime; always maintain a sanitized work environment.

Built and maintained internal and external customer satisfaction.

Maintained high standards of customer service during high-volume, fast-paced operations.

Performed cash handling duties accurately and efficiently to ensure accurate accounting records.

September 2022 - October 2023

Cashier

Chick-Fil-A, Decatur, GA

Operated cash register and accurately processed payments, returns, and exchanges.

Performed opening and closing procedures, such as counting cash register, restocking, and cleaning.

Demonstrated excellent customer service skills while interacting with customers in a friendly manner.

Helped restock shelves when necessary to maintain an organized display area.

Accurately processed customer payments using cash, credit cards, and checks.

Managed large amounts of cash accurately during busy hours in a fast-paced environment.

Utilized problem solving skills to effectively handle difficult situations.

Assisted with training and mentoring new team members.

September 2023 - Present

Medical Assistant Candidate

UEI, Morrow, GA

Observed vital signs such as temperature, pulse rate, respiration rate, blood pressure readings, height, and weight measurements. accurately and reported any abnormalities to the supervising physician.

Documented medical data in patient charts, facilitating accurate records.

Prepared examination rooms for incoming patients by stocking necessary materials and ensuring cleanliness of the room prior to patient arrival.

Administered injections per physician orders while adhering to safety guidelines set forth by the facility's policy manual.

Compiled patient histories by interviewing them regarding their medical history, family history, current medications, or treatments they are undergoing.

EDUCATION

January 2005

UEI, Morrow, GA

US

- Decatur

Decatur High School, Decatur, GA

CERTIFICATIONS

OSHA

CPR

HIPAA

REFERENCES

References available upon request

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