Technical Architect Rf Design

Christopher Hicks

Senior Wireless Technical Architect and Executive

Tampa FL 727-***-**** *************@*****.*** [LinkedIn Profile]

Results-driven wireless technical architect with extensive leadership experience in 5G communications, RF design, and cloud technologies. Recognized for delivering innovative architectures and driving large-scale network optimizations that enhance scalability, reduce costs, and improve performance. Expertise in state-of-the-art technologies combined with a proven ability to lead cross-functional teams and mentor talent. Adept at aligning technology with business goals to accelerate growth and improve stakeholder satisfaction.

Key Skills

●5G Network Architecture & Deployment

●RF Design & Wireless Optimization

●Cloud Computing (AWS, Edge Cloud)

●Strategic Technology Leadership

●Network Security & Planning

●Cross-Functional Team Leadership

●Client Engagement & Stakeholder Management

Recent Professional Experience

Specialist Master – 5G and Emerging Wireless Technologies

Deloitte Jan 2023 – Nov 2024

●Spearheaded strategic initiatives for 5G deployment, achieving a 35% improvement in network uptime and client retention.

●Collaborated with clients to tailor 5G solutions, resulting in a 20% increase in project efficiency and stakeholder engagement.

●Mentored a team of junior architects, fostering technical excellence and improving team output.

●Analyzed emerging wireless trends, developing strategies that enhanced market competitiveness.

Chief Technical Architect – Federal 5G Edge Cloud

Dell Technologies Feb 2022 – Aug 2023

●Designed scalable 5G edge cloud solutions, improving system performance by 40% and reducing deployment times by 25%.

●Migrated legacy systems to cutting-edge 5G platforms, resulting in a 30% increase in operational efficiency and scalability.

●Led cross-functional teams in delivering high-impact projects, achieving a 20% reduction in resource utilization costs.

●Developed performance monitoring systems, identifying bottlenecks and implementing solutions that enhanced service delivery.

Senior Consultant

Metaverse Standards Forum Aug 2022 – Apr 2023

●Led workshops with 15+ industry stakeholders to establish metaverse standards, fostering collaboration and consensus.

●Analyzed industry trends to create strategic frameworks that aligned with emerging technologies, increasing adoption rates.

●Developed feedback systems for stakeholders, improving project alignment by 25% and boosting engagement.

●Maintained comprehensive documentation of standards, ensuring clarity and compliance during all project phases.

Team Lead Manager – Tier 2 Support CGC North/South

Samsung Electronics America Nov 2020 – Jan 2022

●Directed a support team, achieving a 30% reduction in ticket resolution time and a significant improvement in customer satisfaction scores.

●Buit knowledge base system, enhanced team productivity and reduced repeat inquiries by 20%.

●Analyzed support trends and identified recurring issues, driving process improvements that improved resolution rates.

●Coordinated training programs, improving onboarding efficiency and fostering team cohesion.

Director of Business Development – Enterprise

Goodman Solutions Jan 2019 – Oct 2020

●Drove $5M revenue growth by establishing strategic partnerships and expanding market reach.

●Developing outreach strategies that increased lead generation by 25%.

●Implemented CRM tools that enhanced client engagement, resulting in a 20% improvement in customer retention.

●Led cross-functional teams to streamline project execution, reducing timelines by 15% and improving delivery accuracy.

Senior Sales Engineer

Federated Wireless Feb 2017 – Jan 2019

●Designed scalable wireless solutions, resulting in a 25% improvement in client satisfaction and operational efficiency.

●Played a key role in implementing cloud-based platforms, reducing processing times by 30% and improving project timelines.

●Conducted technical presentations and demonstrations, increasing client engagement and securing new business opportunities.

●Collaborated with product development teams to align customer feedback with product enhancements, strengthening relationships.

Wireless Solutions Engineer – Southeastern US

Corning Incorporated Nov 2016 – Jan 2018

●Spearheaded wireless network optimization initiatives, improving signal strength by 20% and reducing downtime.

●Enhanced client satisfaction through tailored wireless solutions and proactive issue resolution.

●Analyzed customer requirements to deliver advanced DAS (Distributed Antenna System) solutions, increasing reliability.

Education

Bachelor of Science (BS), Electrical and Electronics Engineering

University of Florida

Post Graduate Program in Cloud Computing

University of Texas at Austin McCombs School of Business

Certifications

●5G Strategy for Business Leaders – MITx

●Network Security – MITx

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