Customer Service Scheduling Manager
Resume:
SKILLS
Proven clerical results driven skills incorporated with time management and problem solving issues on the go.
EXPERIENCE
Lead Scheduling Manager Department of corrections-Medical October 2021 – PRESENT
Scheduling inmate services with outside entities, following up on appointments in order to make sure proper treatment has been met. Performing skilled analyses such as eye, hearing, and diabetic testing in high stress environments. Scheduling radiology appointments (x-rays and ultrasounds) with outside providers and completing logs and orders are completed.
Goods and Services Orlando International Airport January 2014 – September 2017
Resolving customer complaints, guiding customers to proper terminals, ensuring timely delivery of purchased goods.
SERVER/Shift Lead IHOP January 2011 – 2023
Obtain revenues by totaling charges, managing multiple parties of people at one time, ensuring proper and timely customer service and training new employees after years of proven trusted service.
EDUCATION
Highs School Diploma May 2011 Poinciana High
Graduated high honors while maintaining a 3.5 GPA and playing varsity volleyball.
Southern Technical College/ Orlando/ June 12 2025
Med Tech Certification Course.
CNA/Orlando/August 2025
References:
Dafia Coley-407-***-****
Jasielle Rodriguez-407-***-****
Nadine Perez (Manager)-407-***-****
OBJECTIVE
I am looking for a company where my results driven work can be utilized to the fullest, while growing as a person and an employee. I am looking for a long term opportunity to grow with a company that is interested in strategic goal planning.
***************@*****.***
VOLUNTEER EXPERIENCE OR LEADERSHIP
Varsity volleyball captain all four years of high school. Servicing the food bank and helping at the local schools my children attend.
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