Customer Service Quality Control
Resume:
July **** - February
July **** - February
2025
May 2023 - May 2024
Jennifer Ogletree
Proven track record of excellence, highlighted by a recent role at Luxottica where meticulous quality control and organizational skills ensured top-notch product assembly. Previously at Walmart, honed exceptional time management and customer service abilities, significantly enhancing operational efficiency and customer satisfaction. Adept at fostering continuous improvement, demonstrating a keen attention to detail and a commitment to excellence.
Possesses versatile skills in project management, problem-solving, and collaboration. Brings fresh perspective and strong commitment to quality and success. Recognized for adaptability and proactive approach in delivering effective solutions. WORK HISTORY
Inventory Control Specialist
Bass Pro Distribution Center, Macon, GA
Picker & Packer
Bass Pro Distribution Center, Macon, GA
Mounter
Luxottica, Mcdonough, Ga
Roberta, Ga 31078
**********@*****.***
Verified incoming products and checked delivery totals to keep system records current and accurate.
Completed physical inventory counts each month.
Worked with supervisors and team members to
understand supply needs and bring levels within desired tolerances.
Completed daily cycle counts to maintain accuracy of records.
Audited and corrected discrepancies in inventory
numbers.
Performed data entry and completed proper paperwork. Reviewed order slips, picked products and staged
merchandize to be shipped.
Followed orders precisely for correct items, sizes and quantities.
Reviewed printed tickets or digital orders to get item numbers and merchandise locations.
Kept work areas neat, clean and free from debris.
Picked and packed order items.
Assembled components with minimal supervision,
exceeding expected project milestones.
Followed outlined specifications to implement assembly plans.
SKILLS
Organizational Skills
Attention to Detail
Time Management
Quality Control
RF scanner usage
Stock control
Order picking
Cycle counting
Inventory monitoring
March 2014 - April 2023 Customer Service Associate Walmart, Macon, Ga
Collaborated with team members to improve production processes and maintain quality standards.
Organized workstations to maximize productivity, reduce distractions and meet deadlines.
Tested finished products to perform quality assurance and identify discrepancies.
Followed safety protocols to maintain safe working environment.
Completed tasks efficiently without sacrificing attention- to-detail or quality assurance practices.
Maintained an organized work area in order to ensure efficient use of time when assembling products.
Met daily performance goals set by supervisors while maintaining high standards of quality assurance.
Stocked shelves during store hours, maintaining clean and presentable work areas to reduce hazards.
Performed basic maintenance tasks such as cleaning shelves, sweeping floors, dusting fixtures.
Developed strong customer service skills while assisting customers in locating items throughout the store.
Maintained accurate inventory records and organized stockroom shelves to ensure efficient product access. Built product displays to attract attention to sale and promotional items.
Scanned carton labels and shelf stickers to reconcile items on hand with inventory records.
Assisted customers with product selection, order entry, and payment processing.
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