Customer Support Service

Jack Maldonado

New York NY

MOBILE: 929-***-**** EMAIL: ***********@*****.***

Experienced Bilingual Professional seeking to obtain an opportunity at a dynamic company/organization, which will allow me to advance my skills and work as a team player to support upper management in a positive environment

CORE QUALIFICATIONS

Professional Skills

Delivering excellent customer service with excellent communication skills

Take a leading role on a project, achieve stated goals and meet deadlines

Highly motivated with a strong work ethic and punctual

Thrive in a fast-paced environment and deal with challenges in a positive manner

Experienced professional preparing presentations for Distributor events, working in a fast paced environment, utilizing Customer Support preparation tools to help clients with technical issues

Adhere to company as well as confidentiality procedures and policies

Stock and inventory management/ Product Merchandising

Computer Skills: Internet/ Email/ Microsoft Word/Excel/ Lite Data Entry

Language Skills: Fluent in English and Spanish

PROFESSIONAL EXPERIENCE

Enagic USA, Inc, Astoria NY

2020-2024

Sales Representative and Support Service Specialist

Open and Close Office each work day

In person, phone and Chat using Teams for Customer Support

Send cash and checks to the Bank for Deposit

Monthly Inventory

End of day cash, credit card and Inventory

Processing Orders in person and online

Sending Out Renewal Notices

Profile Corrections including client’s email address

Client Welcoming Committee

Client Committee Presentations

Event Coordinator

Lite Machine Repair

Processing Orders of Water Ionizers and Supply sales

Order Cancellations and Addressing Client Concerns

Contact this candidate