Electrical Engineering Customer Service

Corey Reece

Waunakee, WI 608-***-**** **********@*****.***

Professional Summary

Detail-oriented and results-driven electrical engineering professional with a strong background in HVAC systems, electrical installations, and troubleshooting. Experienced in property maintenance, system diagnostics, and electrical repairs for residential and commercial properties. Adept at problem-solving, ensuring compliance with safety regulations, and optimizing system efficiency. Currently expanding expertise through formal education in electrical engineering and HVAC technologies.

Core Skills

● Electrical System Installation & Maintenance

● HVAC System Troubleshooting & Repair

● Circuitry & Wiring Systems

● Electrical & Mechanical Diagnostics

● PLC Programming & Control Systems

● Safety Compliance (OSHA Certified)

● Technical Blueprint & Schematic Reading

● Project Management & Team Collaboration

● Customer Service & Client Relations

● Proficient in Microsoft Office & CRM Software

● Moderate Conversational Spanish

Certifications

● OSHA Certified (Current)

● CPR & First Aid Certified (Current)

Education

Foundations for the Trades – Urban League, Madison, WI Feb 2025 – Present

● Hands-on training in HVAC and building systems, including electrical applications. Coyne College – Chicago, IL HVAC Certification Expected, Feb 2025

● Specialized coursework in electrical components of HVAC systems. MATC – Madison, WI Electrical Engineering Coursework Completed, Aug 1993

● Fundamental training in electrical circuit analysis, wiring, and system integration. University of Wisconsin – Odyssey Program Graduated 06/1997

● General studies with a focus on professional and technical development. Professional Experience

Apprentice Electrician – Universal Electricity, Madison, WI May 2006 – Sept 2007

● Assisted in residential and commercial electrical installations, repairs, and system diagnostics.

● Gained hands-on experience with HVAC wiring, troubleshooting, and panel upgrades.

● Managed inventory, deliveries, and customer interactions to ensure efficient project completion.

Property Manager – First Community Church, Chicago, IL July 2015 – Sept 2018

● Conducted electrical maintenance, HVAC repairs, and system upgrades for commercial properties.

● Ensured compliance with electrical codes, safety standards, and energy efficiency guidelines.

● Managed vendor relations and maintenance teams to optimize building operations. Property Manager – Grady Patterson Real Estate, Atlanta, GA June 2008 – July 2013

● Performed electrical repairs, HVAC installations, and troubleshooting for multi-unit buildings.

● Oversaw system inspections and preventive maintenance to improve operational efficiency.

● Delivered customer service by diagnosing and resolving electrical and HVAC issues. Buyer/Material Handler – Newell Recycling, Norcross, GA Sept 2004 – May 2006

● Managed electrical and HVAC inventory, ensuring timely availability of parts and materials.

● Operated forklifts to transport heavy electrical components and assisted in warehouse logistics.

Additional Skills

● Experience with electrical troubleshooting tools (multimeters, oscilloscopes, circuit testers).

● Knowledge of NEC electrical codes and energy efficiency standards.

● Comfortable working in high-pressure environments with strict deadlines.

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