Work from home/ Customer Service/ School Bus Driver

Andrea Marshall

Katy, TX **************@*******.*** 404-***-****

Professional Summary

Dedicated and service-oriented professional with extensive experience in transportation, administrative coordination, and customer service. Known for delivering high-quality support, maintaining professionalism in high-pressure environments, and building strong relationships with clients and colleagues. Skilled in communication, time management, and adapting quickly to new systems and responsibilities.

Work Experience

Lyft / Uber – Greater Houston Area

Driver March 2018 – Present

• Provide professional and reliable service to passengers while maintaining a 5-star rating.

• Use GPS and mapping tools to ensure efficient routes and timely arrivals.

• Deliver excellent customer service by addressing passenger needs and concerns.

Harbor Hospice House of Houston – Houston, TX

Office Coordinator March 2020 – January 2021

• Handled over 50+ calls, emails, and faxes daily, responding to inquiries and resolving issues.

• Acted as first point of contact for executive-level communication with the CEO.

• Delivered outstanding support through attentive listening and thorough communication.

Truckmovers.com INC. / Quality Drive Away – USA

Independent Contractor May 2016 – March 2018

• Coordinated efficient delivery schedules and resolved logistics issues in real time.

• Maintained professionalism in all client and personnel interactions.

• Utilized communication tools and updates to ensure on-time delivery.

DeKalb County Georgia – Decatur, GA

School Bus Driver June 2014 – May 2017

• Performed daily vehicle safety checks and ensured compliance with safety standards.

• Transported students safely while adhering to traffic laws and school policies.

• Maintained punctuality and reliability across all routes and schedules.

Skills

• Software: Google Suite, Microsoft Office, PC Software

• Tools: CDL Machinery

• Strengths: Time Management, Customer Service, Training & Development, Safety Compliance, Communication, Documentation

• Interests: Mentoring, Volunteering, Teaching, Leadership

References

Available upon request.

Contact this candidate