Inventory Control Customer Service
Resume:
Marisa Ordonez
Odessa, TX *****
***************@*****.***
Willing to relocate: Anywhere
Authorized to work in the US for any employer
Work Experience
Multi-Chem
Halliburton-Odessa, TX
October 2022 to May 2023
Drive CDL truck around yard with iso hitched to the back to either fill or empty chemicals into bulk tank, fill bucket orders/requests, transfer chemicals to caged/apr/stainless steel totes or iso to bulk tank or buckets, inventory control/count, iso head tracker, strap iso, consolidate, general housekeeping, proper ppe inspections, and forklift inspections
Parts Runner
Circle M Energy-Odessa, TX
May 2022 to October 2022
Deliver or receive parts/equipment from our pipe yard or other warehouses locally to or from well pads. Usually driving with a gooseneck or hitch back, strapping/ unstrapping, loading or un loading our own cargo.
Warehouse/pipe yard : maintain and count inventory coming in and out of the yard, picking and pulling orders, rearrange/ clean and assemble equipment in warehouse. Shipping and Receiving/ inventory control
ChampionX-Odessa, TX
July 2021 to March 2022
Receiving Trailers: Offload trailer with forklift or combilift, receive in downhole and/or cable physically check serial numbers on pumps, motors, etc. backorder everything that was physically here, label, and rack on wash bay.
Receiving cable : check cable physically to see the size of cable used, (#2, #4) tag the company, well, size of cable, and length cable returning.
Shipping: pick and pull downhole for specific trailers have them pre-checked, load trailer also small parts if any.
Spooling remnant cable, offloading finished good and AID trucks, labeling, putting away equipment in the correct homes, and updating inventory page.
Technician
Advanced Industrial Services-Odessa, TX
February 2021 to July 2021
Lock out/ tag out fan pitches and trains (sulfur tanks) confined space entering, and pressure washing or blasting chemicals into guzzler, also taking out filters from trains to clean as well. once full take guzzler to be emptied on site to waste containers 12hr shifts rotate from day to night. Also use man lift or other equipment to get to top of tank to blast sulfur to the bottom. Cashier/Floor Associate
Sam's Club-Odessa, TX
January 2020 to September 2020
• Cashier: Greet members with customer service skills, Help customers questions on specific items and check out.
• Floor associate: zone, keep warehouse clean and neat, direct members to products, restock. Load and unload trucks, stock,
Water Transfer
Eklipse Resources-Odessa, TX
May 2019 to January 2020
Check pit level and water meter to see if barrels coming in is steady, also see if boosters are bringing enough water in and is also steady. Have great communication with other coworkers and their data they revive from their pits.
Customer Service Representative
The Cash Store-Odessa, TX
January 2019 to April 2019
Provided expert customer service to every caller.
Collected customer feedback and recommended procedural or product changes to to promote satisfaction.
Provided expert customer service to every caller.
Maintained up-to-date knowledge of store policies regarding payments, returns and exchanges in order to provide
speedy and accurate service to each customer.
Resolved escalated customer issues quickly to drive client retention. Investigated technical issues using knowledge base and personal experience to complete timely resolutions.
Recommended, selected and helped locate merchandise based on customer needs and desires. Completed continuing education and training programs for professional development. Established membership loyalty, executing flawless customer retail account management. Customer Service Associate
Cinergy Cinemas-Odessa, TX
March 2017 to August 2018
Gathered information from customers and asked open-ended questions to understand needs and address quickly.
Contributed to business growth by confirming that customers were satisfied with service and quality. Updated the system with order and customer details. Collaborated with managers and other team members to solve difficult or complex customer issues. Maintained customer loyalty by providing fast, friendly and knowledgeable service for routine questions and complaints.
Greeted customers with enthusiasm and offered immediate and friendly service. Promoted branding initiatives while maintaining product displays to adhere to corporate standards. Education
High School Diploma
permian high school - Odessa, TX
2017
Skills
• Stocking
• Merchandising
• Shipping & receiving
• Retail sales
• Microsoft Excel
• Load & unload
• Delivery driver experience
• Materials handling
• Pallet jack
• Heavy equipment operation
• Microsoft Word
• Warehouse experience
• Training & development
• Communication skills
• Forklift
• Organizational skills
• Customer service
• QuickBooks
• Leadership
• Computer skills
• Microsoft Office
• ERP systems
• Oracle
• Time management
• Detailing
• Cashier
• Mechanical knowledge
• Supply chain
• Inventory control
• OSHA
• Transportation
• Field service
• Cash Handling
• Time Management
• Data entry
• Order picking
Certifications and Licenses
Forklift Certification
Confined Space Certification
Driver's License
March 2024 to March 2032
Tx drivers license
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