Scrum Master Program Manager

MICHAEL L HUTCHINSON

**********@*****.*** 816-***-**** Gladstone, MO 64118

Summary

Scrum Master, Project/Program Manager, with over 25 years of leadership experience in healthcare, government, and law enforcement industries. Proven expertise in infrastructure projects, software implementation, Agile/Scrum methodologies, and cross-functional team management. Recognized for developing and implementing strategic initiatives, driving operational excellence, and maintaining strong relationships with executive leadership. Skills

Agile/Scrum Methodologies

Program & Project Management

Software Development Life Cycle (SDLC)

IT Infrastructure & DevOps

Software Quality Assurance (QA)

Resource & Change Management

Process Improvement & Strategic Planning

JIRA, Confluence, MS Project, Visio, SharePoint, Excel Experience

07/2024 - Current

Tribute Technology

Scrum Master – FRP Enablement, SRS Enablement

Lead Scrum ceremonies including daily stand-ups, backlog grooming, sprint planning, and retrospectives.

Maintain Jira and Confluence team documentation to ensure sprint transparency and team alignment.

Coach teams and stakeholders on Agile/Scrum best practices to optimize delivery. Collaborate with Product Owners to refine product backlogs and enhance team performance. 03/2021 - 07/2023

Legacy Touch

Senior IT Project/New Product Development Manager

Delivered 33 cross-functional projects including software migrations, mobile app upgrades, and new product rollouts.

Facilitated Dev and Infrastructure team sprints, stand-ups, and testing cycles. Built executive-facing project roadmaps using Jira, DevOps, and Monday.com. Led company-wide Holiday Volume and Salesforce Migration initiatives. 05/2018 - 03/2021

Riddell (Kollege Town

Sports)

Missouri-Kansas Regional Sales Manager

Managed sales across 12 states, delivering branded apparel and accessories to clients. Partnered with leading brands including Under Armour, Patagonia, and Cutter & Buck. Directed online store order fulfillment and in-house decoration operations. Developed high-end graphic and signage solutions to support marketing needs. 11/2016 - 05/2018

Tact Squad Uniform

Manufacturer

Regional Sales Manager

Oversaw regional sales and service to law enforcement and emergency services in a 12-state territory.

Built dealer relationships and drove territory sales growth. Delivered client training and uniform specification consultations. Managed product inventory and supply chain relationships.

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05/2016 - 10/2016

Morgan Hunter

Healthcare, Inc

Senior Healthcare Project Manager Consultant

Created rollout strategies including charters, scopes, and timelines for financial IT projects. Provided executive advisory to improve fiscal goals and budgeting processes. Contributed to year-end reconciliation and vendor evaluation for expense tools. Successfully completed contract objectives with CFO-level sponsorship. 10/2014 - 05/2016

Genesis10 (Client:

PNC)

Senior Project Manager Contractor

Led upgrade of VoIP systems across 180 business locations, reducing telecom costs. Managed data/voice engineering teams and vendor collaboration (Avaya, Cisco). Delivered infrastructure projects under strict budget constraints. Ensured compliance and technical documentation throughout deploy 02/2011 - 07/2014

Cerner Corporation

Project Manager

Managed client relationships and delivery engagements across multiple healthcare systems. Oversaw full-suite implementations including Revenue Cycle and Oncology projects. Built strategic IT solutions aligned with clients' business needs and goals. Drove revenue growth by aligning client engagement with Cerner's value proposition. Education and Training

Bachelor of Science in Business Administration Management Missouri Western State University

Certifications

Certified Scrum Master

Six Sigma – Yellow Belt

Certified in Radar Technology

Professional Selling Skills

Infrastructure & Technical Experience

Windows Citrix Data Center Mainframe Mid-Range Build/DCOM/APP IT Security Development Change Management

Tools & Methodologies

JIRA DevOps Agile/Scrum SDLC HIPAA SOX Six Sigma MethodM (Cerner Proprietary) MS Office Suite SharePoint Risk Assessment & Status Reporting

References

References available upon request.

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