Insurance Agent Patient Care

Ebony Carter

*** *** ***, *****, ***** • 254-***-**** • *************@*****.***

Results-Driven Healthcare Administration Professional Results-driven healthcare administration professional with a strong background in healthcare operations, finance, and patient care. Experienced in managing healthcare services, optimizing financial performance, and ensuring compliance with industry regulations. Passionate about improving healthcare delivery through efficient administrative processes. Actively seeking leadership roles in hospital finance and administration.

WORK EXPERIENCE

American National Insurance Company 01/2022 - Present Licensed Health Insurance Agent

• Provide expert guidance on healthcare insurance plans, ensuring clients select optimal coverage.

• Manage financial transactions, policy updates, and customer inquiries efficiently.

• Consistently achieve over $5,000 in monthly earnings through strong client relationships. Texas Juvenile Justice Department 10/2017 - Present Promote public safety by providing effective rehabilitation services to youth offenders. The department offers a range of programs, including education, vocational training, and therapeutic interventions, aiming to equip youth with the skills necessary for successful reintegration into society. JCO 2 • Full-time Mart Texas

Supervised and monitored the daily activities, safety, and behavior of youth offenders in a secure correctional facility. Ensured compliance with facility rules and state regulations, conducted routine security checks, intervened in behavioral incidents, and facilitated conflict resolution. Collaborated with case managers, counselors, and administrative staff to support rehabilitation and reintegration goals. Maintained accurate documentation and reports on youth conduct, incidents, and facility operations. Limestone County Detention Center 01/2020 - 01/2022 Correctional Officer

• Maintained safety and order within the correctional facility.

• Conducted security checks and ensured adherence to institutional policies.

• Managed crisis situations effectively through strong decision-making skills. Mexia State Supported Living Center

Direct Support Professional • Full-time Mexia Texas

• Assisted individuals with disabilities in achieving independence and quality of life.

• Maintained accurate healthcare records and ensured compliance with state regulations.

• Collaborated with healthcare teams to develop personalized care plans. EDUCATION

Bachelor of Science in Healthcare Administration

Abilene Christian University Abilene Christian University CERTIFICATIONS

Dental Assistant Certification 01/2008 - Present

Dental Assistant Certification

Licensed Health Insurance Agent

Licensed Health Insurance Agent

Certified Nursing Assistant (CNA)

Former Certified Nursing Assistant (CNA)

SKILLS

Benefits Consulting, Budgeting, Finance, Financial Management, Healthcare Administration, Healthcare Operations, Healthcare Policy Implementation, Insurance, Patient Advocacy, Patient Care, Staff Development, Support Services, Team Leadership

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