Office Manager Dental
Resume:
Lisa Glab
Eagan, MN *****
********@*****.***
Work Experience
Office Manager
Midwest Dental, Inc.-Eagan, MN
September 2021 to October 2024
Manage team
A/R, Collections
Dental front office duties
Previous dental assistant
Patient Relations
Northwood Dental-Eagan, MN
2014 to 2020
*Scheduling appointments, confirming patients
*Checking patients in and out, collect any copays
*Treatment planning, making financial arrangements
*Respond to phone messages and emails
*Accounts and Receivable
*Statement and Insurance claims submission
*Training new dental personnel
Dental Receptionist/Office Manager
Cedar Cliff Dental-Eagan, MN
2008 to 2014
*Responsible for scheduling patients
*Answer phones and office emails
*Explain treatment options/plans
*Submit insurance claims and send patient statements
*Build long-term patient satisfaction and retention Insurance Manager
Brite Smiles Dentistry-Apple Valley, MN
2009 to 2011
*Patient intake and scheduling
*Present treatment plans
*Accounts payable and receivable
*Daily deposit
*Staying organized and prompt with completion of daily tasks Education
High school diploma
Minneapolis Technical College - Minneapolis, MN
1991
Northeast Iowa Technical Institute - Peosta, IA
1984
Skills
• Front Desk (10+ years)
• Dental Assisting (10+ years)
• Office Management (9 years)
• Insurance Verification (10+ years)
• Accounts Receivable (10+ years)
• Chairside Assisting (10+ years)
• Eaglesoft (7 years)
• Dentrix (3 years)
• Dental Receptionist (10+ years)
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