Service Representative Customer

JOHN PAUL R. ABOG

**********@*****.***

097********

OBJECTIVE

Be able to contribute all the expertise and the additional skills that I have gained from my past work experiences as an additional asset to your company’s continuous success.

SKILLS

Fluent in English

Proficient in computer navigation including Apps

CSR Perspective:

Can work under pressure

Flexible

Can easily interact with the people I’m dealing with.

EXPERIENCE

TELEPERFORMANCE

Nov 2017 – Nov 08, 2019

Customer Service Representative for a school campaign.

QUANTRICS

Nov 12, 2019 – Oct 2020

Customer Service Representative for a telco account.

Sales Representative for the same telco account.

TASKUS

Oct 27, 2020 – July 15, 2021

Work as a Back-office Teammate for a non-voice account.

EDUCATION

TECHNOLOGICAL INSTITUE OF THE PHILIPPINES

Took up Bachelor of Science in Electronics and Communications Engineering (Completed 2 years in college).

OUR LADY OF FATIMA UNIVERSITY

Bachelor of Science in Nursing

VOLUNTEER EXPERIENCE OR LEADERSHIP

Was ssigned as a Temporary Supervisor to a seasonal Account in (Teleperformance)

Was part of the Pilot Test Team of a Non-Voice campaign (TaskUs)

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