Customer Services Administrative Assistant
Resume:
Nyasha Rosemary Msumba
Summary
Professional Experience
Highly organized and detail-oriented office manager with over 2years of experience managing administrative tasks. I am seeking a challenging role in a dynamic and fast-paced work environment where I can utilize and nurture my skills and expertise while contributing to the company's success. 2021
- Date
2020
-2021
2020/02
-2020/08
2019
-2020
Admin Assistant
Address
Phone
Customer services Administator
Office Administator
Supervisor
Gloatus Investments
Plantinum fuels
RM Plumbing
The Venue
Office adminstation, receptionist & customer services assistant duteis
1274 Bramble St, Westgate, Harare.
**************@*****.***
Personal Info
Date Of Birth
Gender
Nationality
I.D Number
Marital status
Religion
18 /12 /1995
Female
Zimbabwean
63-1548436Q63
Zimbabwean
Christian
Customer experience, customer services and marketing officer duties.
Administrative assistant duties on a 6 month contract. Setting goals for performance and deadlines in ways that comply with company’s plans and vision
Organizing workflow and ensuring that employees understand their duties or delegated tasks
Monitoring employee productivity and providing constructive feedback and coaching Education
6 Ordinary level passes including
Mathematics & English language
Certificate in Supervision in the
hospitality industry
Higher Diploma in
Business Adminstration
Skills
Supervison
Make-up Art
Research skills
Critical thinking
Computer literate
Business adminstation
2017
-2018
Waitress
Newscafe
Provide Waitressing duties
Ensuring that customers are given the best welcoming service Adhere to timing standards for products and services Look for ways to consolidate service and increase table turns 2017
-2018
Customer services assistant
Smooch
Maintaining a positive, empathetic and professional attitude toward customers at all times.
Responding promptly to customer inquiries.
Acknowledging and resolving customer complaints.
Communicating and coordinating with colleagues as
necessary, providing feedback on the efficiency of the customer service process
Refferences
Queen Elizabeth
Girls School
Zimbabwe Institute
Of Management
Smooch
The Venue
Platinum Fuels
Gloatus Investments
P.O Box CY 452
Causeway
Harare
National Office
3 Fereday
Eastlea, Harare
Managing Director
Mrs Saungweme
Head Supervisor
Mr Munautsi
Mananging Director
Mr Blessing K
Chief Of Staff
Mrs Saungweme
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