Data Entry Social Media

SHERI JOHNS

Elizabethville PA

Phone number – 717-***-****

Email – *************@*****.***

I am returning to the workforce after a period of time off. During my time off, I have maintained a focus on personal growth, honing my networking skills, managing multiple projects, and problem solving skills. I possess strong interpersonal skills, adaptability, empathy, and the ability to learn new skills quickly. I am looking forward to the opportunity to progress within a new career and learn new skills and concepts. I work well in high stress situations and collaborate well with other people. I can excel on a project on my own but also enjoy the obstacle of combining differing ideas into one sustainable project.

In the positions that I have held throughout my life, I have gained the ability to create a comfortable dialog with customers and maintain relationships built with clients or vendors. Organization and time management are two things I find very important within my daily work schedule.

CORE COMPETENCIES

Data Entry

●Project Management

●Customer Service

●Problem Resolution

●Analytical and Critical thinking

●Event Planning

●Creative Thinking

●Collaboration

●Customer Relations

●Team Building

●Computer skills

●Networking

●Social Media Skills

●Good telephone Etiquette

●Creating Schedules

PROFESSIONAL EXPERIENCE

The Special Place - Elizabethville PA (1995-2003)

Waitress

-Within this position, I made sure customers were pleased with their experience at the restaurant. This position enhanced my abilities to work in a team atmosphere. It also highlighted my ability work well with customers and build a rapport to ensure that their experience would make them want to return in the future. It highlighted the need for strong social skills, empathy and patience that are needed to work in a setting that deals with customer satisfaction.

Weida Brother’s – (1994-1999)

-Secretary/ Car Detailing

I was in charge of a variety of different responsibilities while working at this job. A portion of my time was spent dealing with customers on the phone and face to face. I was in charge of scheduling for vehicles to be brought in for service. Also, also I created itemized bills and received payments for services rendered. This also included things like data entry, filing paperwork, keeping track of what parts or office materials were running low, contacting vendors to order needed materials and running errands such as picking up lunch for other employees.

I have taken the time to learn Microsoft Word and Microsoft Excel. I am familiar with most other office software and am willing to further learn new programs. My time has also been spent in a salon atmosphere where I have answered phones, scheduled appointments, ordered products, created product displays, planned business events, and handled some social media marketing aspects. In an effort to continue to learn new skills, I have recently completed several online courses in Project Management and received multiple certificates. I am currently finishing up a course on Customer Service etiquette. I am very open to learning new skills and looking forward to taking on a position that I can use my passion to grow with a company.

EDUCATION AND CERTIFICATIONS

Upper Dauphin Area High School 1995-1999 (Diploma)

Empire Beauty School 1999, 2003 (Cosmetologist, Nail Technician)

Harrisburg Area Community College 2000-2003

Google Project Management Professional Certificate March 16, 2025

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