Operations Coordinator Branch Manager

Abigail Cook

*** **** **** ****, ******, NY ***** 607-***-**** ********@***********.***

Education

State University of New York (SUNY) at Plattsburgh Plattsburgh, NY

Bachelor of Science

May 2020 Major: Nutrition Minor: Chemistry

Work Experience

Wells Fargo

Miami, FL

Branch Operations Coordinator September 2023 - April 2024

● Provide support to the branch manager in completing operational tasks while maintaining great attention to detail to minimize risks under the established policies and procedures

● Motivate a diverse team to meet business objectives by demonstrating care, resolving or escalating problems, and approving complex transactions

Deerfield Beach, FL

Associate Personal Banker May 2022 - September 2023

● Manage consumer and business bank accounts involving, but not limited to, opening, closing and overseeing transactions

● Build rapport with clients by engaging in meaningful conversations to align them with the products and services that best suit their financial needs

Bassett Medical Center

Cooperstown, NY

Dietetic Technician Fall 2020 - May 2022

● Performed clinical duties in an acute care setting including, but not limited to, nutritional screenings, nutritional care plans, follow-ups, consults, and dietary education teachings

● Ensured compliance with government health and food safety regulations, monitored food temperatures and presentation

SUNY Plattsburgh Student Health Center

Plattsburgh, NY

Office Assistant Fall 2018 - Spring 2020

● Helped coordinate and assist patients with their visits as needed

● Assisted staff in repetitive processes to ensure a quicker overall workflow and improved patient experience

Gilligan’s Island

Sherburne, NY

Manager, Shorthand Cook, Waitress Summer 2014 - Winter 2020

● Organized, planned, and prepared foods according to menu and customer requirements and restrictions

● Lead and managed a team of six or more workers, both back and front-of-the-house to ensure timely order arrival

● Volunteer Experience

Shine On Conference at SUNY Plattsburgh, Mentor

Mentored a group of six elementary students in an overnight conference geared towards building resilience, confidence, and self control

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